At a Glance
- Tasks: Support daily operations and ensure exceptional guest experiences across various restaurant outlets.
- Company: Join a vibrant restaurant group committed to excellence and teamwork.
- Benefits: Enjoy discounts, loyalty bonuses, paid volunteering days, and professional development opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Lead a dynamic team and make a real impact on guest satisfaction and operational success.
- Qualifications: Experience in hospitality management and strong leadership skills required.
The predicted salary is between 30000 - 40000 € per year.
We are looking for an experienced Assistant General Manager (Maternity Cover) to support the General Manager in overseeing the day-to-day operation across the Restaurant, Private Dining Rooms, Concert Bar and Café, ensuring exceptional guest experience, strong commercial performance and operational excellence.
Operations
- Support the day-to-day running of all restaurant outlets, ensuring service standards, guest satisfaction and operational readiness are consistently achieved.
- Lead from the floor during busy services, VIP visits and operational challenges, supporting teams to deliver exceptional experiences.
- Oversee bookings, guest notes, reservations and operational systems to ensure smooth service flow and team preparedness.
- Work closely with kitchen, bar, café and events teams to ensure seamless coordination across all services.
People
- Support recruitment, onboarding and development to maintain strong team performance and service standards.
- Deliver on-the-floor coaching, team briefings and ongoing training focused on service, product knowledge and guest care.
- Assist with rota planning, labour allocation, absence management and performance reviews.
- Lead by example, promoting company values, professionalism and teamwork.
Financial Performance
- Support labour forecasting and rota management to achieve budget targets and operational efficiency.
- Respond to sales fluctuations, balancing labour costs while protecting guest experience.
- Support stock management and stock takes to improve control and minimise variances.
- Drive spend-per-head, covers and service efficiency in collaboration with operational and sales teams.
Communication & Collaboration
- Promote strong communication and teamwork across all departments and shifts.
- Lead and participate in service briefings to ensure teams are aligned on bookings, events and guest expectations.
- Work closely with senior operational teams to coordinate covers, timings and service delivery.
- Review service performance and support continuous improvement through feedback and post-service reviews.
What do you get in return?
- Company Sick Pay
- 50% discount in our restaurant and 25% off at our cafés
- Holidays increasing with length of service
- Loyalty bonuses in line with the length of service.
- One paid day off each year to get involved in any community or charity volunteering activity of your choice as we believe in the power of giving back
- Retail, Grocery and Gym Discounts
- Cycle to Work Scheme
- Refer your friend scheme
- Learning and Development Portal and further education with apprenticeship programs
- G & F Support Scheme
- Hospitality Action - Access to a confidential Employee Assistance Programme (EAP)
Green & Fortune is committed to fostering a diverse, equitable, and inclusive workplace. We encourage applications from individuals of all backgrounds and fully support candidates with disabilities throughout the recruitment process. If you require any adjustments, please contact our People team.
Assistant General Manager employer: Green & Fortune
Green & Fortune is an exceptional employer that prioritises employee well-being and development, offering a supportive work culture where teamwork and communication thrive. With generous benefits such as company sick pay, discounts at our restaurants and cafés, and opportunities for further education, we empower our staff to grow both personally and professionally while making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Assistant General Manager, especially in areas like guest satisfaction and team leadership.
✨Tip Number 3
Be ready to showcase your skills on the spot! During the interview, be prepared to discuss real-life scenarios where you've led a team or improved service standards. This will demonstrate your hands-on experience and ability to handle operational challenges.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Assistant General Manager role. Highlight your experience in overseeing operations, leading teams, and ensuring guest satisfaction to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about hospitality and how your previous roles have prepared you for this position. Don’t forget to mention your leadership style and how you promote teamwork!
Showcase Your Achievements:When detailing your past experiences, focus on specific achievements that demonstrate your ability to drive financial performance and improve service standards. Numbers speak volumes, so include any relevant metrics or outcomes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at Green & Fortune
✨Know the Operations Inside Out
Familiarise yourself with the day-to-day operations of a restaurant, café, and bar. Understand how each outlet functions and be ready to discuss how you would ensure exceptional guest experiences and operational excellence during busy services.
✨Showcase Your People Skills
Be prepared to talk about your experience in recruitment, onboarding, and team development. Share specific examples of how you've led teams, delivered coaching, and maintained high service standards to demonstrate your leadership abilities.
✨Understand Financial Performance
Brush up on your knowledge of labour forecasting, stock management, and budget targets. Be ready to discuss how you would balance costs while enhancing guest experiences, as this is crucial for the role.
✨Emphasise Communication and Collaboration
Highlight your ability to promote teamwork across departments. Prepare to discuss how you’ve successfully coordinated with various teams in the past to ensure smooth service flow and alignment on guest expectations.
