At a Glance
- Tasks: Lead a passionate team and deliver outstanding hospitality in a busy café environment.
- Company: Join Green & Fortune Cafés, known for sustainability and exceptional coffee.
- Benefits: Enjoy competitive pay, generous holiday allowance, and staff discounts.
- Other info: Be part of a diverse team committed to sustainability and community support.
- Why this job: Make memorable connections while thriving in a dynamic café atmosphere.
- Qualifications: 1 year of assistant management experience and a passion for customer service.
The predicted salary is between 22950 - 28050 £ per year.
Are you passionate about delivering exceptional service and creating a welcoming environment where building relationships with customers comes naturally?
We are looking for an enthusiastic Assistant Café Manager to join our team at Interval Café, Rose Court.
This is an exciting opportunity to play a key role in a busy workplace café, leading a passionate team, delivering outstanding hospitality, and ensuring every guest enjoys an exceptional experience.
Join Green & Fortune Cafés, where we are recognised for our sustainable practices, fresh seasonal food, and exceptional specialty coffee.
At Green and Fortune, we take pride of the connections we make through the moments and memories we create.
RESPONSIBILITIES
- Oversee daily operations, ensuring smooth service flow and maintaining high standards in both the café and concert bar.
- Lead and motivate the team, fostering a positive work environment and encouraging staff development and exceptional performance.
- Manage inventory and supplies, coordinating with suppliers to ensure the availability of fresh ingredients and specialty coffee products.
- Monitor and uphold health and safety standards, conducting regular checks to ensure compliance with all regulations.
- Handle customer feedback and resolve issues promptly, maintaining a focus on delivering outstanding customer experiences.
- Support the Café Manager in achieving financial targets, including cost control, budgeting, and maximizing sales opportunities.
REQUIREMENTS
- Bursting at the seams with passion, energy and above all, personality
- At least 1 year experience in a similar Assistant Management role
- A natural problem solver
- Comfortable with managing a team of people
- A passion for delivering outstanding customer service.
- Ability to work in a fast-paced and dynamic environment.
- Strong communication and interpersonal skills.
- Enthusiasm for learning and adapting to new tasks.
- Maker's Benefits
- Aviva Digi Care+ - Health checks, mental health & nutrition support, GP consultations, second medical opinions, legal & bereavement assistance, fitness programmes
- Life Assurance - 2x your annual salary
- Company Sick Pay - Up to 5 days after 1 year of service
- Staff Discounts - 50% off in our restaurant and 25% off at our cafés
- Holiday Allowance - Up to 33 days with length of service (an extra 3 days after 3 years and an additional 2 days after 5 years)
- Volunteer Day - One paid day off each year to support a community or charity of your choice
- Hospitality Essentials - Benefit Hub - Discounts on retail, groceries, gyms, and more
- Cycle to Work Scheme
- Refer a Friend Scheme - £150 for hourly-paid employees, £350 for managerial positions
- Learning & Development - Access to our portal and further education through apprenticeship programmes
- G&F Support Scheme
- Hospitality Action - Access to a confidential Employee Assistance Programme (EAP)
- The Story of Our Makers
Since 2008, our Makers have been creating exceptional hospitality across London's restaurants, cafés, bars, workplaces and event venues.
From chefs and bartenders to event professionals and front-of-house teams, we're united by a passion for great food, genuine service and creating experiences people remember.
Nearly 20 years on, that spirit still defines who we are: independent, hands-on, and committed to doing hospitality differently.
Committed to diversity, equality, and inclusivity, we encourage applications from individuals of all backgrounds.
Please contact our People team at people@greenandfortune. co. uk should any adjustments be necessary throughout the recruitment process.
Our ESG Commitment
We embed sustainability and responsibility into everything we do, from reducing our environmental impact to supporting our people and local communities.
Caring for our people, our communities, and the planet is part of everyday life at Green & Fortune, and every team member plays a role in this.
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Assistant Cafe Manager employer: Green & Fortune
Green & Fortune is an exceptional employer located in the vibrant Greater London area, offering a dynamic work environment where employee well-being is prioritised. With a strong focus on professional development and team training, employees are encouraged to grow within their roles while enjoying benefits such as company sick pay and exclusive discounts. Join us to be part of a supportive culture that values both personal and professional growth in the heart of the city.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Cafe Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Green & Fortune. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Green & Fortune
Don't be shy about reaching out to Green & Fortune directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Cafe Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Green & Fortune and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Green & Fortune
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
