At a Glance
- Tasks: Support daily operations and ensure exceptional guest experiences across various outlets.
- Company: Join a proud independent hospitality group with nearly 20 years of excellence.
- Benefits: Enjoy discounts, sick pay, holidays, and opportunities for community volunteering.
- Other info: Diverse and inclusive workplace committed to sustainability and employee growth.
- Why this job: Be part of a passionate team creating unforgettable moments in hospitality.
- Qualifications: Experience in hospitality management and strong leadership skills.
The predicted salary is between 30000 - 40000 € per year.
We are looking for an experienced Assistant General Manager (Maternity Cover) to support the General Manager in overseeing the day‑to‑day operation across the Restaurant, Private Dining Rooms, Concert Bar and Café, ensuring exceptional guest experience, strong commercial performance and operational excellence.
Operations
- Support the day‑to‑day running of all restaurant outlets, ensuring service standards, guest satisfaction and operational readiness are consistently achieved.
- Lead from the floor during busy services, VIP visits and operational challenges, supporting teams to deliver exceptional experiences.
- Oversee bookings, guest notes, reservations and operational systems to ensure smooth service flow and team preparedness.
- Work closely with kitchen, bar, café and events teams to ensure seamless coordination across all services.
People
- Support recruitment, onboarding and development to maintain strong team performance and service standards.
- Deliver on‑the‑floor coaching, team briefings and ongoing training focused on service, product knowledge and guest care.
- Assist with rota planning, labour allocation, absence management and performance reviews.
- Lead by example, promoting company values, professionalism and teamwork.
- Support labour forecasting and rota management to achieve budget targets and operational efficiency.
- Respond to sales fluctuations, balancing labour costs while protecting guest experience.
- Support stock management and stock takes to improve control and minimise variances.
- Drive spend‑per‑head, covers and service efficiency in collaboration with operational and sales teams.
- Promote strong communication and teamwork across all departments and shifts.
- Lead and participate in service briefings to ensure teams are aligned on bookings, events and guest expectations.
- Work closely with senior operational teams to coordinate covers, timings and service delivery.
- Review service performance and support continuous improvement through feedback and post‑service reviews.
What do you get in return?
- Company Sick Pay
- 50% discount in our restaurant and 25% off at our cafes
- Holidays increasing with length of service
- Loyalty bonuses in line with the length of service.
- One paid day off each year to get involved in any community or charity volunteering activity of your choice as we believe in the power of giving back
- Retail, Grocery and Gym Discounts
- Cycle to Work Scheme
- Learning and Development Portal and further education with apprenticeship programs
- G&F Support Scheme
- Hospitality Action – Access to a confidential Employee Assistance Programme (EAP)
A little bit about us
Proudly independent and established in 2008, we bring nearly 20 years of successful events, strong partnerships, and countless moments of high‑quality hospitality. We are hands‑on operators, creating tailored hospitality experiences across restaurants, cafés, bars, event venues, and workplace buildings in London. Hospitality is about more than what’s on the menu. It’s about delivering the best experiences, the best produce, and the best moments to every guest. We are hosts, chefs, mixologists, and marketeers. Front of house and behind the scenes. Producers of unforgettable events and champions of London’s best suppliers. We know hospitality is more than a job. It’s a lifestyle, a passion, and a vocation. That’s why we build teams who care deeply about service and take pride in creating exceptional experiences. Our team of industry experts supports and empowers every employee to grow and thrive. Sustainability runs through everything we do, from gate to plate sourcing to reducing waste and supporting our communities. We cook seasonal, thoughtful food and care for our planet in the same way we care for our people. Green & Fortune is committed to fostering a diverse, equitable, and inclusive workplace. We encourage applications from individuals of all backgrounds and fully support candidates with disabilities throughout the recruitment process. If you require any adjustments, please contact our People team.
We appreciate every application received. Please note that only successful candidates will be contacted.
Our ESG Commitment
We embed sustainability and responsibility into everything we do, from reducing our environmental impact to supporting our people and local communities. Caring for our people, our communities, and the planet is part of everyday life at Green & Fortune, and every team member plays a role in this.
Assistant General Manager in London employer: Green & Fortune Ltd.
At Green & Fortune, we pride ourselves on being an exceptional employer that values the growth and well-being of our team members. With a strong focus on professional development, inclusive work culture, and a commitment to sustainability, we offer a range of benefits including generous discounts, loyalty bonuses, and opportunities for community engagement. Join us in creating unforgettable hospitality experiences in the heart of London, where your passion for service can truly thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant General Manager role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to operations and team management. Think about specific examples from your past experience that demonstrate your ability to lead and deliver exceptional guest experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for their team.
We think you need these skills to ace Assistant General Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences where you’ve gone above and beyond to create exceptional guest experiences. We want to see that you truly care about service.
Tailor Your Application:Make sure to customise your CV and cover letter to match the job description. Highlight relevant skills and experiences that align with the role of Assistant General Manager. We appreciate when candidates take the time to connect their background to our needs.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We’re looking for someone who can communicate effectively, so make sure your written application reflects that!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Green & Fortune Ltd.
✨Know the Operations Inside Out
Before your interview, make sure you understand the day-to-day operations of a restaurant and how they relate to guest experience. Familiarise yourself with the specific outlets mentioned in the job description, like the Private Dining Rooms and Concert Bar, so you can discuss how you would ensure operational excellence.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to lead from the floor. Prepare examples of how you've successfully managed teams during busy services or challenging situations. Highlight your coaching style and how you promote teamwork and professionalism among staff.
✨Demonstrate Your Guest-Centric Approach
This role is all about exceptional guest experiences. Be ready to share specific instances where you've gone above and beyond for guests. Discuss how you would handle VIP visits and ensure that service standards are consistently met across all areas.
✨Discuss Your Financial Acumen
Understanding budget targets and labour costs is crucial. Prepare to talk about your experience with stock management, labour forecasting, and how you've balanced costs while maintaining high service quality. This will show that you can contribute to the restaurant's commercial performance.
