Hospitality Supervisor - New Opening

Are you ready to bring your personality, energy, and leadership to an exciting new venue? We’re looking for a Hospitality Supervisor to oversee our premium client lounge at our newest location One Southwark Bridge, ensuring seamless service and exceptional guest experiences from day one.

At Green & Fortune, we believe in creating welcoming, vibrant spaces where guests feel valued and cared for. As Hospitality Supervisor, you will lead the front-of-house team, oversee waiter service and lunches, and set the standard for outstanding hospitality. If you thrive in a fast-paced environment, love engaging with people, and are excited about shaping a brand-new space, we’d love to hear from you!

RESPONSIBILITIES:

• Oversee the daily operations of the premium client lounge, ensuring seamless and high-quality service.
• Lead, train, and support the front-of-house team to deliver an outstanding guest experience.
• Ensure smooth waiter service and lunch operations, maintaining high presentation and hospitality standards.
• Create a warm, welcoming atmosphere, engaging with guests to build strong relationships.
• Manage service flow, ensuring efficiency during peak times while maintaining attention to detail.
• Monitor stock levels and coordinate with kitchen and bar teams to ensure smooth service.
• Maintain high standards of hygiene, safety, and compliance with health regulations.
• Handle guest queries, requests, and feedback with professionalism and efficiency.
• Support the management team in achieving service and revenue goals.
• Lead by example, fostering a positive, team-focused culture in a dynamic environment.

REQUIREMENTS:

• Previous experience as a Hospitality Supervisor, Lounge Supervisor, or similar leadership role in a high-end hospitality or corporate setting.
• A natural leader with strong communication and people management skills, able to motivate and support a team.
• Experience overseeing waiter service and food & beverage operations, ensuring smooth and efficient service.
• Passion for delivering exceptional guest experiences with a keen eye for detail and presentation.
• Strong organisational and problem-solving skills, with a hands-on approach to daily operations.
• A warm, engaging, and professional attitude, with the confidence to interact with high-profile clients.

WHAT DO WE OFFER IN RETURN?

• Monday – Friday hours, with the possibility of supporting weekend commercial events.
• Company Sick Pay
• 50% discount in our restaurant and 25% off at our cafes
• Holidays increase with length of service
• Loyalty bonuses in line with the length of service.
• One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back.
• Retail, Grocery and Gym Discounts
• Cycle to Work Scheme
• Refer your friend scheme
• Learning and Development Portal and further education with apprenticeship programs.
• G&F Support Scheme
• WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members.
• Hospitality Action – Access to a confidential Employee Assistance Programme (EAP).

A LITTLE BIT ABOUT US

Since launching in 2008, Green & Fortune has established itself as an award-winning independent hospitality company operating across both retail and events. We operate in four iconic London venues that consist of Kings Place in Kings Cross, Sea Containers and Rose Court on South Bank and Central Hall in Westminster. This autumn, we proudly unveiled our fifth site – One Southbank Bridge. Hospitality is in our blood, and we truly care about our people. Hence, we aim to bring in people who care and are committed to making our customers happy. What’s the next step? Just apply! We are eager to hear from you.

If this position seems suitable for you, do not hesitate to get in touch to receive the full job specification for the role .

Our organisation is committed to fostering a diverse, equitable, and inclusive workplace, encouraging individuals from all backgrounds to apply and join us in creating a vibrant and supportive environment. We fully support individuals with disabilities throughout the recruitment process. If you have a disability and require assistance, please contact our People team at to discuss any necessary adjustments. We appreciate every applicant who submits their CV; however, only successful candidates will be contacted.

Please note that eligibility to work in the UK is required.

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