At a Glance
- Tasks: Manage VIP events and ensure exceptional hospitality across our iconic venues.
- Company: Join Green & Fortune, an award-winning independent hospitality company.
- Benefits: Be part of a diverse team that values your contributions and offers growth opportunities.
- Other info: Flexible working arrangements and support for all applicants.
- Why this job: Make memorable experiences for clients while working in a vibrant environment.
- Qualifications: Experience in hospitality and strong communication skills are essential.
The predicted salary is between 40000 - 42500 £ per year.
- Hospitality & Partnerships Manager (Fixed Term Contract)
- Fixed Term Contract to provide cover during a period of long term sickness
We are looking for an experienced and proactive Hospitality & Partnerships Manager to join our team on a fixed term basis, providing cover during a period of long term sickness.
This is an exciting opportunity to play a key role in supporting the delivery of exceptional hospitality and events across our three South Bank venues.
You will work closely with our events team, key clients and operational teams to ensure the smooth planning and delivery of events while maintaining the high standards our clients expect.
The Hospitality & Partnerships Manager will oversee hospitality services, support key client relationships and partnerships, and ensure the successful delivery of VIP and large scale events.
The successful candidate will be an organised and commercially minded professional with excellent communication skills and a passion for delivering outstanding customer experiences.
- Main Responsibilities
- Act as the key point of contact for VIP and large incoming events.
- Support the Events Coordinators in implementing processes and managing key client accounts.
- Ensure purchase orders and event payments are processed accurately and in a timely manner.
- Prepare bespoke proposals for enquiries within agreed timeframes.
- Produce accurate function sheets to ensure seamless event delivery by the Operations team.
- Prepare regular reports on hospitality activity, financial performance and key business metrics.
- Support the management of key partnerships to strengthen our brand and business relationships.
- Monitor guest feedback and implement improvements to enhance the customer experience.
- Provide day to day support and guidance to the events team to ensure exceptional service delivery.
About You
You will have
- Proven experience in hospitality, events or a similar client facing environment.
- Previous experience managing VIP clients and large scale events.
- Strong account management and relationship building skills.
- Experience managing purchase orders, payments and revenue tracking.
- Experience preparing proposals and function sheets.
- Strong organisational skills with the ability to manage multiple priorities.
- Experience preparing reports and analysing financial and operational performance.
- Excellent communication and stakeholder management skills.
- A Bit About Us
Since launching in 2008, Green & Fortune has established itself as an award winning independent hospitality company operating across both retail and events.
We operate across iconic London venues including Kings Place in King's Cross, Sea Containers and Rose Court on the South Bank, Central Hall Westminster and our newest venue, One Southbank Bridge.
Hospitality is at the heart of everything we do, and we genuinely care about our people.
We are looking for someone who shares our passion for delivering exceptional service and creating memorable experiences for our clients and guests.
Green & Fortune is committed to creating a diverse, equitable and inclusive workplace where everyone feels welcome and valued.
We encourage applications from people of all backgrounds and are happy to provide reasonable adjustments throughout the recruitment process.
If you require any support, please contact our People Team at people@greenandfortune. co. uk.
Please note that applicants must have the right to work in the United Kingdom.
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StudySmarter Expert Advice🤫
We think this is how you could land Hospitality and Partnerships Manager
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Hospitality and Partnerships Manager
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Green & Fortune Ltd.
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Green & Fortune Ltd.. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
