Café Supervisor - Open Day

Café Supervisor – Open Day

Join us for our London Museum Open Day!

We’re looking for aCafé Supervisor to join the café team at London Museum, opening its doors on 28 November in the heart of historic Smithfield, bringing together thousands of years of London’s history through world-class events, experiences and hospitality.

We are looking for a Café Supervisor who enjoys being at the heart of a busy operation, naturally leads from the floor and takes pride in creating a welcoming place people want to return to. Someone who knows what great café service looks like, has a real interest in coffee and food, and enjoys helping a team deliver friendly, efficient service throughout the day.

If you’re excited by the idea of helping shape a new café from day one and creating an experience that becomes part of people’s visit to London Museum, we’d love to hear from you.

At Green and Fortune, we take pride of the connections we make through the moments and memories we create.

What makes you the Café Supervisor?

Operations. Take the lead on shift, making sure the café is ready for service, well stocked and running smoothly from opening through to close.

People. Lead by example, organising the team, coaching colleagues and creating a positive, supportive environment built around great service.

Coffee, Food and Guest Experience. Keep standards high across coffee, food presentation and service, making sure the team has the product knowledge and confidence to look after every guest.

Service Performance. Keep an eye on tills, cash handling, replenishment, portion control and wastage, responding quickly to the demands of a busy café operation.

Standards and Collaboration. Work closely with the kitchen and wider management team while maintaining high standards of food safety, cleanliness and operational compliance.

What you’ll bring as Café Supervisor?

• Proven experience in a supervisory or senior team role within a busy café or similar hospitality environment, with the confidence to take responsibility for a shift.
• Good coffee and product knowledge, with an understanding of café service, equipment and the standards needed to deliver a consistent guest experience.
• Confidence leading and organising a team, delegating tasks, coaching colleagues and stepping into service on the counter, floor or till when needed.
• A hands‑on, organised approach, with experience of tills, cash handling, stock and replenishment, opening and closing procedures and maintaining food safety standards.

Makers’ benefits

Company Sick Pay – Up to 5 days after 1 year of service

Staff Discounts – 50% off in our restaurant and 25% off at our cafés

Holiday Allowance – Up to 33 days with length of service (an extra 3 days after 3 years and an additional 2 days after 5 years)

Volunteer Day – One paid day off each year to support a community or charity of your choice

Hospitality Essentials – Benefit Hub – Discounts on retail, groceries, gyms, and more

Cycle to Work Scheme

Refer a Friend Scheme

Learning & Development – Access to our portal and further education through apprenticeship programmes

G&F Support Scheme

Hospitality Action – Access to a confidential Employee Assistance Programme (EAP)

The Story of Our Makers

Since 2008, our Makers have been creating exceptional hospitality across London's restaurants, cafés, bars, workplaces and event venues. From chefs and bartenders to event professionals and front‑of‑house teams, we're united by a passion for great food, genuine service and creating experiences people remember.

Nearly 20 years on, that spirit still defines who we are: independent, hands‑on, and committed to doing hospitality differently.

Committed to diversity, equality, and inclusivity, we encourage applications from individuals of all backgrounds. Please contact our People team at people@greenandfortune.co.uk should any adjustments be necessary throughout the recruitment process.

Our ESG Commitment

We embed sustainability and responsibility into everything we do, from reducing our environmental impact to supporting our people and local communities. Caring for our people, our communities, and the planet is part of everyday life at Green & Fortune, and every team member plays a role in this.