Assistant Cafe Manager

Are you passionate about delivering exceptional service and creating a welcoming environment where building relationships with customers comes naturally? We are looking for an enthusiastic Assistant Café Manager to join our team at Interval Café, Rose Court. This is an exciting opportunity to play a key role in a busy workplace café, leading a passionate team, delivering outstanding hospitality, and ensuring every guest enjoys an exceptional experience. Join Green & Fortune Cafés, where we are recognised for our sustainable practices, fresh seasonal food, and exceptional specialty coffee.

RESPONSIBILITIES

• Oversee daily operations, ensuring smooth service flow and maintaining high standards in both the café and concert bar.
• Lead and motivate the team, fostering a positive work environment and encouraging staff development and exceptional performance.
• Manage inventory and supplies, coordinating with suppliers to ensure the availability of fresh ingredients and specialty coffee products.
• Monitor and uphold health and safety standards, conducting regular checks to ensure compliance with all regulations.
• Handle customer feedback and resolve issues promptly, maintaining a focus on delivering outstanding customer experiences.
• Support the Café Manager in achieving financial targets, including cost control, budgeting, and maximising sales opportunities.

REQUIREMENTS

• Bursting at the seams with passion, energy and above all, personality.
• At least 1 year experience in a similar Assistant Management role.
• A natural problem solver.
• Comfortable with managing a team of people.
• A passion for delivering outstanding customer service.
• Ability to work in a fast-paced and dynamic environment.
• Strong communication and interpersonal skills.
• Enthusiasm for learning and adapting to new tasks.

MAKER'S BENEFITS

• Aviva DigiCare+ – Health checks, mental health & nutrition support, GP consultations, second medical opinions, legal & bereavement assistance, fitness programmes.
• Life Assurance – 2x your annual salary.
• Company Sick Pay – Up to 5 days after 1 year of service.
• Staff Discounts – 50% off in our restaurant and 25% off at our cafés.
• Holiday Allowance – Up to 33 days with length of service (an extra 3 days after 3 years and an additional 2 days after 5 years).
• Volunteer Day – One paid day off each year to support a community or charity of your choice.
• Hospitality Essentials – Benefit Hub – Discounts on retail, groceries, gyms, and more.
• Cycle to Work Scheme.
• Refer a Friend Scheme – £150 for hourly-paid employees, £350 for managerial positions.
• Learning & Development – Access to our portal and further education through apprenticeship programmes.
• G&F Support Scheme.
• Hospitality Action – Access to a confidential Employee Assistance Programme (EAP).

The Story of Our Makers Since 2008, our Makers have been creating exceptional hospitality across London's restaurants, cafés, bars, workplaces and event venues. From chefs and bartenders to event professionals and front-of-house teams, we're united by a passion for great food, genuine service and creating experiences people remember. Nearly 20 years on, that spirit still defines who we are: independent, hands-on, and committed to doing hospitality differently. Committed to diversity, equality, and inclusivity, we encourage applications from individuals of all backgrounds. Please contact our People team at people@greenandfortune.co.uk should any adjustments be necessary throughout the recruitment process.

Our ESG Commitment We embed sustainability and responsibility into everything we do, from reducing our environmental impact to supporting our people and local communities. Caring for our people, our communities, and the planet is part of everyday life at Green & Fortune, and every team member plays a role in this.