At a Glance
- Tasks: Provide top-notch audio-visual support to clients and troubleshoot tech issues.
- Company: Dynamic AV company with a focus on innovation and customer satisfaction.
- Benefits: Company vehicle, life assurance, pension scheme, and onsite parking.
- Other info: Flexible hours and opportunities for professional growth in a diverse environment.
- Why this job: Join a vibrant team and enhance your tech skills while making a difference.
- Qualifications: Experience in audio-visual systems and a valid UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Audio Visual Customer Support (onsite, various clients).
Mon to Fri: 8:30am – 5:30pm (flexi). Main office: Woodley.
This is a field service role involving travel to client sites within London and the Southern Counties, with occasional national coverage.
Responsibilities
- You will be involved in planning, arranging and attending service visits, providing remote technical support, updating equipment, producing service reports, and keeping service records up to date while responding to service call outs.
Qualifications
- Proven track record in an audio-visual service engineer role.
- Experience with commercial audio visual and videoconferencing systems.
- Experience with fault-finding audio-visual systems.
- UK driving licence.
- To be within an hour’s commute to the Woodley/Twyford area.
- Willingness to undergo SC Clearance or have existing SC Clearance.
- Knowledge and Skills
- Knowledge of Crestron, Extron, QSC switching and control systems.
- Knowledge of videoconferencing systems such as Microsoft Teams Room, Google Meet and Cisco.
- Knowledge and experience of Barco Click Share.
- Excellent PC skills with Crestron Toolbox, Extron Global Configurator and various audio DSP software including Biamp and QSC.
- Ability to read and understand technical documents including system schematics.
- Professional and courteous interaction with customers and colleagues.
- Effective time management and attention to detail with a good memory.
Benefits
- Onsite parking at office.
- Company vehicle – fully expensed including fuel for private mileage.
- Life assurance – 4 x salary.
- Long-term sickness cover.
- Pension scheme.
Embracing diversity in all its forms, our client is an equal opportunity employer.
They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief.
By applying through Green Folk Recruitment, you consent to share your information with our client for recruitment purposes.
We handle your data with care, aligning with our privacy policy for recruitment-related activities.
Final hiring decisions rest solely with our client.
For inquiries, contact Green Folk Recruitment.
Green Folk Ltd acts as a recruitment agency for this vacancy.
#J-18808-Ljbffr
AV Customer Support in Woodley employer: Green Folk
Green Folk is an excellent employer, offering a supportive team environment and stable opportunities for growth within the thriving manufacturing sector in Camberley. With comprehensive training provided for the Night Shift Machine Operator role, employees can enhance their skills while enjoying a competitive starting salary of £32,500 per annum, making it a rewarding place to build a career.
