At a Glance
- Tasks: Support and enhance IT applications for planning and building control services.
- Company: Bolton Council, committed to improving community outcomes.
- Benefits: Flexible working, generous leave, exclusive discounts, and a supportive work environment.
- Other info: Great career growth opportunities and a welcoming workplace culture.
- Why this job: Join a dynamic team driving digital transformation in a vibrant borough.
- Qualifications: Degree in IT or relevant experience, with database management skills.
The predicted salary is between 38220 - 41771 £ per year.
Grade H scp 27 £38,220 to scp 31 £41,771 pay award pending.
Contract: fixed term 2 years.
Hours: 37 per week.
Essential qualification: Degree / Higher Level Education, or sector equivalent sector experience.
Interview date: TBC.
The Role:
The Development Management team is responsible for dealing with Planning and Building Control services across Bolton. We are looking for an IT Applications Support Officer to join our team to combine day-to-day application support for our current IDOX Uniform software along with the ability to define requirements, support procurement activity and help to implement a modern replacement platform. The successful candidate will play a critical role in ensuring business continuity, maintaining platform security, improving user experience and supporting digital transformation across the planning and building control service.
About You:
Our ideal candidate will be motivated, organised and confident taking responsibility for managing, maintaining and developing the teams IT Systems with a qualification in information management or information technology and/or good experience in a similar IT role. You will need extensive experience of managing databases e.g. Microsoft SQL Server and Oracle databases, experience of managing applications hosted in a Microsoft Azure Cloud Environment and an understanding of key ITIL based processes. Excellent communication skills are essential to ensure good working relationships within the Planning Service, the Council’s wider Technology team and our current supplier IDOX.
About Us:
This is your opportunity to join us at an exciting time as we have strong ambitions for the borough. Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.
As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.
Our Values are really important to us. Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel.
This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.
This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or 'unbroken' service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits.
IT Applications Support Officer NEW Bolton Council Posted today Bolton £38,220 - £41,771 Fixed Expires on 30/08/2026 employer: Green Fold
Raise Education is an exceptional employer that prioritises the growth and development of its staff while fostering a supportive and inclusive work culture. Located in a vibrant community, we offer unique opportunities for professional advancement through tailored training and collaboration with dedicated colleagues, all while making a meaningful impact on the lives of students with SEMH and SEND needs. Join us to be part of a team that values resilience, creativity, and the transformative power of education.
StudySmarter Expert Advice🤫
We think this is how you could land IT Applications Support Officer NEW Bolton Council Posted today Bolton £38,220 - £41,771 Fixed Expires on 30/08/2026
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Green Fold values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Green Fold might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Green Fold!
✨Direct Apply to Green Fold
Let's not forget to apply directly through the Green Fold website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Applications Support Officer NEW Bolton Council Posted today Bolton £38,220 - £41,771 Fixed Expires on 30/08/2026
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Green Fold.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Green Fold. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Green Fold
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
