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- Tasks: Be the hero on the road, helping drivers get back on track with your mechanical skills.
- Company: Join Green Flag, part of the innovative Direct Line family, focused on customer care.
- Benefits: Enjoy a competitive pension, discounts, and the chance to lease an electric car.
- Why this job: Make a real difference in people's lives while enjoying flexible shifts and overtime options.
- Qualifications: A full UK driving licence and some experience in vehicle maintenance are preferred.
- Other info: Work independently in a supportive environment with great career growth opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Ready for a role where your mechanical skills genuinely make someone's day better? At Green Flag, part of the evolving Direct Line family, we're growing our breakdown services and putting our people at the heart of it. When someone's car lets them down, you step in as the hero of the moment - getting them moving again and taking the stress out of an unexpected situation. This is a permanent, field-based role where you start and finish your day from home. You'll work 40 hours across four days a week, on shifts between 7am-8pm, Monday to Sunday. Overtime is available - entirely your choice.
Responsibilities
- Diagnose faults roadside
- Carry out tyre repairs/changes
- Test, fit and replace batteries
- Assist customers who have run out of fuel
- Provide reassurance and clear explanations
- Get vehicles moving wherever possible
- Operate a fully kitted‑out Green Flag vehicle and tools safely and effectively
- Work across the area: Bristol, Bath, Weston-super-Mare, Yeovil, Frome, Warminster, Trowbridge, Wincanton, Shepton Mallet, Glastonbury
Qualifications
- Full UK Category B driving licence and age 21+ (insurance requirement)
- NVQ Level 2 (or equivalent) or similar accreditation in light vehicle maintenance preferred but not essential
- Solid experience in the motor repair industry with strong diagnostic skills
- Commitment to safe working practices and up‑to‑date repair techniques
- Confident working independently with a calm, empathetic approach to customers
- Experience working alone in the field desirable but not essential – we will support you
Benefits
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free Green Flag breakdown cover
- Additional optional health and dental insurance
- EV car scheme – all colleagues can lease a brand new electric or plug‑in hybrid car tax‑efficiently
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
Equal Opportunity Employer
Direct Line is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. If you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Roadside Technician - Green Flag Patrol in Glastonbury employer: Green Flag
Contact Detail:
Green Flag Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - Green Flag Patrol in Glastonbury
✨Tip Number 1
Get to know the company! Research Green Flag and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your roadside skills! Brush up on your mechanical knowledge and diagnostic skills. Being able to demonstrate your expertise in real-life scenarios can really set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current or former Green Flag employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the Green Flag family.
We think you need these skills to ace Roadside Technician - Green Flag Patrol in Glastonbury
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your mechanical skills and experience in the motor repair industry. We want to see how you can be the hero on the roadside, so share specific examples of how you've diagnosed faults or helped customers in the past.
Be Personable: Since you'll be working directly with customers, it's important to convey your calm and empathetic approach in your application. We love candidates who can reassure and explain things clearly, so let that shine through in your writing!
Tailor Your Application: Take a moment to read through the job description and align your application with what we're looking for. Mention your relevant qualifications, like your driving licence and any NVQ certifications, to show us you're a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our recruitment team. Plus, it’s super easy!
How to prepare for a job interview at Green Flag
✨Know Your Mechanics
Brush up on your mechanical knowledge before the interview. Be ready to discuss specific diagnostic techniques and repair methods you've used in the past. This will show that you’re not just a technician, but someone who genuinely understands the ins and outs of vehicle maintenance.
✨Showcase Your Customer Skills
Since this role involves helping customers in stressful situations, prepare examples of how you've provided excellent customer service. Think about times when you reassured a customer or explained a complex issue in simple terms. This will highlight your calm and empathetic approach.
✨Familiarise Yourself with the Area
As you'll be working across various locations, it’s a good idea to familiarise yourself with the areas mentioned in the job description. Knowing the routes and potential challenges can give you an edge and demonstrate your commitment to the role.
✨Prepare Questions
Interviews are a two-way street, so come prepared with questions about the role and the company culture. Ask about the team dynamics or how they support their technicians in the field. This shows your interest and helps you gauge if it's the right fit for you.