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- Tasks: Manage and oversee 2000 repair jobs annually, ensuring timely completion and quality standards.
- Company: Join a dynamic team focused on delivering top-notch repair services with a commitment to excellence.
- Benefits: Enjoy a structured work schedule with opportunities for professional growth and development.
- Why this job: Be part of a supportive culture that values teamwork and innovation in the repair industry.
- Qualifications: Looking for organized individuals with strong communication skills and a knack for problem-solving.
- Other info: This role includes both office and field responsibilities, perfect for those who enjoy variety.
The predicted salary is between 36000 - 60000 £ per year.
Responsible for processing all quote acceptance, sourcing, requesting material to be ordered, planning and allocation of all planned repairs – approximately 2000 jobs per annum. Priority tasks are highlighted Predominantly office-based role with some field attendance. Working Hours: Monday – Thursday Office hours 8.00 – 5.00 pm 4.00 pm Friday Key Responsibilities: Assisting engineers with technical support. Providing support to office-based staff. Participation Manager on Call. Meeting, exceeding expectations & KPI set by Director of Operations. Daily, weekly quotations – Target to be agreed. Ensure job completion within SLA; exceptions will be jobs that have an extended lead time. Job completions within labour and budget. Management, planning and allocation of ALL planned repairs. Daily task – review all completed job sheets; priority task. Supervision, managing team of dedicated repair engineers & technicians. Ensure GES best practice is implemented, understood & followed. Ensure Health & Safety Policy is always followed. Ensuring all GES policies are understood & followed. Requesting mitigation of SLA if it cannot be met. Engineers have the correct PPE, tools to carry out allocated jobs. Interaction with all departments, specifically Purchasing & Stock Management. Providing clear & concise instructions for ordering parts & Pudo / UPS arrangements. Providing clear & concise instructions to engineers for repairs. Review & monitor engineer company issued equipment. Ensure ALL Labour hours are met Co Op planned repairs. Ensure engineers login / out of all portals. Improve the quality of submitted reports, job sheets. Identify, manage & measure engineers who fail to report items – site / quality further training may be required. Isolated lifts Process & follow up action. Preparing, Compiling Quotations for ALL reported items & job types; priority task. Utilising stock parts before placing orders with suppliers. HSS hire process is rigidly followed on & off hire of all equipment. Booking jobs in with site. Running the weekly repeat call out report – recommend corrective action. Running & exporting Work in Progress Report – Review & progress all jobs through to completion. Follow up all completed jobs – bill or return visit. Hold regular meetings with Service Delivery Manager. Hold regular meetings with Director of Operations. Communicate ALL changes to engineers & technicians. Setting up and holding engineer Toolbox talks. Ensure the correct level of detail is updated on the To do section of job screen. Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Industries Construction #J-18808-Ljbffr
Repair Manager employer: Green Elevator Services
Contact Detail:
Green Elevator Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repair Manager
✨Tip Number 1
Familiarize yourself with the key performance indicators (KPIs) that are set by the Director of Operations. Understanding these metrics will help you demonstrate your ability to meet and exceed expectations during the interview.
✨Tip Number 2
Highlight your experience in managing teams and supervising repair engineers. Be prepared to discuss specific examples of how you've successfully led a team and improved job completion rates in previous roles.
✨Tip Number 3
Showcase your knowledge of health and safety policies, as well as best practices in repair management. Being able to articulate how you ensure compliance in these areas will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with sourcing parts and managing inventory. Providing examples of how you've effectively managed stock levels and ordered materials will demonstrate your capability in this critical aspect of the role.
We think you need these skills to ace Repair Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Repair Manager position. Highlight key responsibilities such as processing quote acceptance, managing repairs, and ensuring compliance with health and safety policies.
Tailor Your CV: Customize your CV to reflect relevant experience in repair management, team supervision, and technical support. Use specific examples that demonstrate your ability to meet KPIs and manage multiple tasks effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the company's needs. Mention your experience in managing repairs, working with engineers, and improving operational efficiency.
Highlight Relevant Skills: In your application, emphasize skills such as project management, communication, and problem-solving. Make sure to include any experience with health and safety regulations and best practices in repair management.
How to prepare for a job interview at Green Elevator Services
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Repair Manager. Familiarize yourself with the key tasks such as processing quotes, planning repairs, and managing a team of engineers. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Technical Knowledge
Since the role involves assisting engineers with technical support, be prepared to discuss your technical background and any relevant experience. Highlight specific examples where you've successfully resolved technical issues or improved processes in previous roles.
✨Emphasize Team Management Skills
As a Repair Manager, you'll be supervising a team of engineers and technicians. Be ready to talk about your leadership style, how you motivate your team, and any experience you have in managing performance and training staff.
✨Prepare for KPI Discussions
The job requires meeting and exceeding expectations set by the Director of Operations. Think about how you have previously met KPIs in your past roles and be prepared to discuss strategies you would implement to ensure targets are met in this position.
