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For Companies At a Glance
- Tasks: Manage sales processes, build client relationships, and support team development in a dynamic environment.
- Company: Join Green Earth Developments Group, a purpose-driven B Corp focused on environmental impact.
- Benefits: Competitive salary, professional growth, and a chance to shape a sustainable future.
- Other info: Collaborative culture with opportunities to work on innovative environmental projects.
- Why this job: Make a real difference in biodiversity and land management while advancing your career.
- Qualifications: Experience in Sales Operations or Account Management, with strong organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
About Green Earth Developments Group (certified B Corp) Green Earth Developments Group (GEDG) is a purpose driven environmental and land management business delivering high impact nature recovery, biodiversity enhancement and land transformation projects across the UK. We work with major housebuilders, national infrastructure organisations, local authorities and commercial developers to deliver solutions that balance progress with responsible environmental stewardship. We are one of the country’s leading providers of BNG unit sales to developers. Our mission: to rebuild nature and repower communities. We collaborate across the planning, housing, development and environmental sectors to deliver measurable positive impact, underpinned by strong governance, commercial discipline and a commitment to environmental excellence.
The Role
We are seeking a Sales Operations Manager who is commercially astute, operationally strong, and highly organised, someone who thrives not in a traditional outbound sales environment, but in a structured, process driven, relationship led commercial role. This is a middle management position reporting to Head of Sales, with line management responsibility for junior sales executives as the team grows. This role would suit someone who has a background in Sales Operations, Account Management or Client Success Management in a complex B2B, infrastructure, public sector, or built environment context. Ideally experience within Planning, Housing, Development, Land Management, Ecology or Environmental Services. Additionally, an understanding of Biodiversity Net Gain (BNG), environmental markets, habitat banking, or related legislation would be a distinct advantage.
You will be the engine behind our commercial workflow: ensuring enquiries are managed professionally, clients are well supported and guided through our processes, sales data and forecasts are robust, relationships are nurtured, and the business has the intelligence it needs to make strong strategic decisions.
Key Responsibilities
- Sales Operations & Process Management
- Manage the full sales process from initial enquiry through to completion
- Maintain and refine internal sales processes and reporting mechanisms
- Ensure all customer interactions and pipelines are accurately documented
- Provide pipeline forecasting, sales insights, and commercial reporting to leadership
- Work closely with project delivery, ecology and finance teams to ensure seamless client experience.
- Client & Account Management
- Build and maintain trusted relationships with housing developers, local authorities, planners, infrastructure clients and large contractors
- Take ownership of some of GEDG’s accounts, ensuring high levels of satisfaction, retention and growth
- Support clients in understanding our environmental products and services, including habitat banks, BNG units, land restoration schemes and nature recovery projects
- Act as a consistent point of contact, ensuring queries are handled promptly and professionally
- People Management & Team Development
- Line manage junior sales staff as the team grows, setting objectives, priorities and performance expectations
- Coach direct reports to build commercial capability and sector knowledge
- Support recruitment and onboarding of new junior hires and interns
- Allocate workload across the team to balance enquiries, accounts and reporting
- Support interns with structured exposure to ecology, delivery and finance teams where relevant
About You
Essential
- Highly organised with strong process discipline
- Experience in Sales Operations / Account Management / Client Success Management in a complex B2B or public sector facing environment
- Familiarity with CRM systems, ideally HubSpot, and sales operations tooling
- Strong commercial acumen: able to understand commercial drivers, structure deals and support decision making
- Able to report on sales performance and clearly present to the senior leadership team.
- Proven ability to build and manage long term client relationships
- Team focussed with excellent communication skills, comfortable engaging with junior and senior stakeholders alike.
- Able to manage multiple workflows while maintaining attention to detail
- Comfortable working in a fast growing SME with evolving processes
Desirable
- Understanding of Biodiversity Net Gain (BNG) and its role within the planning and development system
- Knowledge of environmental policy, land use regulation, or nature based markets
- Experience working with: Housing developers, Local councils and planning authorities, Publicly listed national infrastructure organisations, Large residential or commercial construction firms
What We Offer
- Opportunity to grow professionally and help shape the commercial function of a rapidly growing, purpose driven environmental organisation
- Work with some of the UK’s most significant developers, infrastructure providers and local authority partners
- Collaborative, mission focused culture with strong values
- Competitive salary and benefits package
- Professional development and exposure to cutting edge nature recovery and environmental innovation initiatives
Sales Operations Manager in Manchester employer: Green Earth Developments Group | Certified B Corp
Contact Detail:
Green Earth Developments Group | Certified B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Sales Operations Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in Sales Operations and Account Management. Share specific examples of how you've driven success in previous roles.
✨Tip Number 3
Research the company! Before any interview, dive deep into Green Earth Developments Group's mission and values. Understanding their focus on biodiversity and environmental stewardship will help you tailor your responses and show you're genuinely interested.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining our team at GEDG.
We think you need these skills to ace Sales Operations Manager in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Operations Manager role. Highlight your experience in sales operations, account management, or client success management, especially in B2B or public sector environments. We want to see how your background aligns with our mission at Green Earth Developments Group!
Showcase Your Organisational Skills: Since we're looking for someone highly organised with strong process discipline, be sure to provide examples of how you've managed workflows or improved processes in previous roles. This will help us see that you can handle the structured, relationship-led environment we thrive in.
Demonstrate Your Commercial Acumen: We value strong commercial understanding, so don’t shy away from discussing your experience with sales data, forecasting, and reporting. Share specific instances where your insights led to strategic decisions or improved client relationships – this is key for us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our mission-driven team!
How to prepare for a job interview at Green Earth Developments Group | Certified B Corp
✨Know Your Stuff
Make sure you understand the ins and outs of Sales Operations, especially in a B2B context. Brush up on your knowledge of Biodiversity Net Gain (BNG) and how it fits into the planning and development system. This will show that you're not just interested in the role but also passionate about the mission of Green Earth Developments Group.
✨Showcase Your Organisational Skills
As a Sales Operations Manager, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple workflows or refined sales processes. Highlight how your strong process discipline has led to improved client satisfaction or sales performance.
✨Build Relationships
Since this role involves nurturing relationships with various stakeholders, be ready to discuss how you've built and maintained long-term client relationships in previous roles. Share specific instances where your communication skills made a difference in client retention or satisfaction.
✨Prepare for Team Management Questions
You'll be managing junior sales staff, so expect questions about your leadership style. Think about how you've coached team members in the past and how you plan to support their development. Be prepared to discuss how you would allocate workloads and set objectives to ensure the team's success.