Ecotricity's Microtricity department is seeking a proactive Customer Service Advisor to support microgeneration customers and ESP accounts. You will handle inquiries by phone, email and in person, process FiT sign-ups, meter readings, and billing queries with a focus on accuracy and service quality.
You will use CRM systems, Excel and Access, liaise with Ofgem and generators, and continuously update knowledge on tariffs. Hybrid working, comprehensive training and strong support are provided.
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Microtricity Customer Advisor - Hybrid Work employer: Green Britain Group
At Forest Green Rovers, we pride ourselves on being an exceptional employer, offering a dynamic work culture that champions sustainability and community engagement. As the world's first vegan football club, we provide our employees with meaningful opportunities for growth, a supportive environment for professional development, and a range of benefits including healthcare plans, generous holiday allowances, and hybrid working options. Join us in making a positive impact while enjoying a fulfilling career in a passionate and innovative team.
