At a Glance
- Tasks: Lead daily operations, coordinate projects, and ensure top-notch customer support.
- Company: Established international organisation with a focus on growth and innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Join a collaborative team and help drive the success of the UK office.
- Why this job: Make a real impact in a pivotal role that connects customers and teams.
- Qualifications: Experience in operations, customer support, or project coordination is essential.
The predicted salary is between 40000 - 50000 £ per year.
Customer Support Operations Manager Green Barks Search is partnering with an established international organisation to recruit an Operations Customer Support Manager for its UK operation based in Birmingham.
This is a pivotal role within a growing business where you'll become the driving force behind the day-to-day operation of the UK office, acting as the key link between customers, installation partners and the European head office.
You'll enjoy a varied position that combines operational management, customer support, project coordination and technical oversight, giving you the opportunity to make a genuine impact.
Working closely with colleagues across the UK and Europe, you'll coordinate installations, support customer projects, oversee service activities, monitor operational performance and ensure customers receive an outstanding experience from initial planning through to project completion.
You'll also play an important role in identifying improvements, resolving issues and supporting the continued growth of the UK business.
We're looking for an organised, proactive and commercially minded individual who enjoys taking ownership and building strong relationships.
You'll have experience in operations, customer support, project coordination or technical administration, ideally within an engineering, technical, manufacturing or healthcare environment.
Strong communication skills, excellent organis...
Operations & Customer Support Manager employer: Green Barks Search Ltd
Green Barks Search offers a dynamic and supportive work environment in Birmingham, where employees are encouraged to take ownership of their roles and contribute to the company's growth. With a focus on collaboration across UK and European teams, this position provides ample opportunities for professional development and career advancement, all while ensuring that customer satisfaction remains at the forefront of operations. The company values innovation and improvement, making it an excellent employer for those looking to make a meaningful impact in their careers.
