At a Glance
- Tasks: Manage and grow a portfolio of accounts while collaborating with the sales team.
- Company: Leading supplier of innovative packaging solutions with a focus on quality.
- Benefits: Competitive salary, realistic OTE, and opportunities for personal development.
- Other info: Great teamwork culture with excellent career growth potential.
- Why this job: Join a dynamic team and make a real impact in customer relationships.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 34200 - 41800 £ per year.
Company Profile: The Company is a leading supplier of innovative packaging solutions, offering the largest range of quality packaging and office supplies.
Salary: Circa £30,000 realistic OTE £38,000
Purpose of job: Internal Account Managers are part of the Large Customer Development (LCD) Sales team whose role it is to maintain, defend and grow our market position. The role jointly manages (with a field-based Key Account Manager) a portfolio of circa 250 accounts worth around £3m. This portfolio will be made up of circa 160 A+, A and B accounts, 60 large potential accounts from our customer base of CDE accounts and 30 new accounts. The purpose of the Internal Account Manager role is to proactively maximise the spend of customers within their region by identifying linked or associated products (gap analysis) and to maximise the value-added benefits of working with the company as their sole packaging and workplace supplier. An Internal Account Manager will do this by working with their KAM to create and implement effective call and visit cycles adapted to the individual needs of their customers. They act with the needs of the customer at the heart of their decision-making, striving to build loyalty and satisfaction through every interaction. An Internal Account Manager will achieve this by managing specified customers through agreed call cycles, and supporting the KAM with order processing, quoting and arranging visits where appropriate. Internal Account Managers and KAMs are accountable for the same region and, as such, there is an expectation that they will succeed together.
Key Performance Indicators:
- Regional Invoiced Sales
- Regional Invoiced Margin
- Account Retention Rate
- Call Cycle Compliance
Key Accountabilities:
- Accountable for ensuring all communication is honest, open and respectful and has the customer at the centre of the decision-making.
- Customer – To identify and maintain a call cycle that defends and develops our position in the market in order to capitalise on any opportunities for growth within the region.
- Do the Right Thing – To ensure that the need of the customer is the priority when setting call and visit cycles and to work closely with your regional KAM to develop and adjust these cycles where necessary.
- Be Accountable – To maintain an acceptable level of customer retention and development within your region ensuring margin is managed at an acceptable level.
- Be the Best – To map out and maintain a call cycle to the requirements of the customer ensuring that the potential is maximised and a long-term relationship is built.
- Succeed Together - Demonstrate unconditional teamwork towards the wider sales teams. This includes sharing best practices and being open, honest and respectful in providing constructive feedback to wider members of the team.
- Responsible for building relationships with internal stakeholders, including Operations, Finance, and the product, planning and purchasing team to ensure that customers' expectations can be met and are managed effectively.
- Accountable for driving own personal development and responsible for building relationships with other sales team members to enable all members of the team to reach their full potential.
Internal Account Manager in Bedford employer: Greaves Recruitment Solutions Careers
As a leading manufacturer of consumer packaging, this company offers an exceptional work environment for Mechanical Service Engineers, characterised by a strong commitment to employee development and a collaborative culture. With opportunities for continuous improvement and innovation, employees are encouraged to grow their skills while working closely with both technical and sales teams to deliver outstanding service to customers. The flexible working hours and focus on teamwork make it an ideal place for those seeking a meaningful and rewarding career in a dynamic industry.
Contact Details:
Greaves Recruitment Solutions Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager in Bedford
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Account Manager at Greaves Recruitment Solutions Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Greaves Recruitment Solutions Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Account Manager in Bedford
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Greaves Recruitment Solutions Careers:When writing your cover letter, make sure to tailor your message specifically for Greaves Recruitment Solutions Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Greaves Recruitment Solutions Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Greaves Recruitment Solutions Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Greaves Recruitment Solutions Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Greaves Recruitment Solutions Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
