At a Glance
- Tasks: Support external sales specialists and provide technical advice to customers.
- Company: Join a leading packaging solutions provider with a focus on safe logistics.
- Benefits: Competitive salary, specialist training, and career development opportunities.
- Other info: Enjoy a supportive environment with exposure to industry best practices.
- Why this job: Be part of a dynamic team and make a real impact in customer support.
- Qualifications: Technical or analytical background preferred; full training provided.
The predicted salary is between 27000 - 27000 £ per year.
Company Profile: Part of a larger packaging solutions provider, this arm of the business is responsible for safe, secure logistics in transit.
Salary: up to £27,000
Purpose of job: We are looking to appoint an Internal Sales Administrator to support our External Specialists and the wider team. This is a key technical and customer-focused support role, acting as the link between customers, the external specialist, and our internal sales and operations teams. You will play a vital part in providing technical advice, preparing quotations, analysing applications, and ensuring customers receive the safest and most effective strapping solutions. Full training will be provided; this role would suit someone with a technical, analytical or customer-focused background, or an individual looking to develop a specialist career with us.
Key Accountabilities:
- Act as the primary internal support for the External Specialists.
- Work closely with customers and the external specialist to understand:
- Current strapping methods
- Load type, transit cycle and application
- Existing issues, risks or inefficiencies
- Identify sales patterns and pro-actively contact customers.
- Prepare and invoice annual tooling contracts.
- Prepare technical proposals, quotations and recommendations for:
- Sale or rental of strapping tools
- Strapping materials and ancillaries
- Export products (Ty-Gard, Slip sheets and Dunnage bags)
- Provide guidance on best practice, operational improvement and health & safety compliance.
- Analyse data from tensile testing and customer applications, supporting written reports and recommendations.
- Maintain accurate records, reports and customer documentation.
- Support external sales pipeline activity by responding to enquiries and assisting with follow-up activity.
- Maintain product knowledge across their Pallet Stability range including tools, strapping types, export products and ad hoc new product lines.
- Support awareness and understanding of EUMOS 40509:2020 and load stability requirements.
- Assist with market intelligence, competitor feedback and product development insights.
- Provide general technical and administrative support to the SPS team as required.
Knowledge:
- Previous experience in strapping, packaging, engineering or technical sales is advantageous but not essential.
- Full training will be provided; a positive attitude and willingness to learn is key.
Experience:
- Experience in a customer-facing, technical support, sales support or operational role preferred.
- Exposure to industrial or manufacturing environments would be beneficial.
Skills & Competences:
- Strong written and verbal communication skills.
- Ability to explain technical information clearly and confidently.
- Good analytical and problem-solving skills.
- High level of numeracy and attention to detail.
- Confident using Microsoft Excel, Word and PowerPoint.
- Well organised with strong planning and time-management skills.
- Able to work independently and as part of a team.
- Proactive, improvement-focused and customer-centric.
- Positive, can-do attitude.
Education:
- Good standard of Maths and English essential (reports, analysis and written feedback form a key part of the role).
- Would suit a technically minded or analytical individual.
Why Join the company?
- Specialist technical training and development.
- Opportunity to build a long-term career in a growing, expert team.
- Exposure to customers, innovation and industry best practice.
- Supportive team environment within the wider Group.
Locations
Internal Sales Administrator in Sheffield, Yorkshire employer: Greaves Recruitment Solution Ltd
As an Internal Sales Administrator with us, you will thrive in a supportive team environment that prioritises your professional growth through specialist technical training and development. Located within a dynamic packaging solutions provider, this role offers the unique opportunity to engage directly with customers and contribute to innovative solutions, all while being part of a company that values collaboration and excellence in service delivery.
Contact Details:
Greaves Recruitment Solution Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Administrator in Sheffield, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their products. Familiarise yourself with their strapping solutions and be ready to discuss how your skills can help improve customer experiences and operational efficiency.
✨Tip Number 3
Show off your analytical skills! Be prepared to discuss how you've tackled problems in the past and how you can apply that experience to support the sales team. Use examples that highlight your attention to detail and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and contributing to our success.
We think you need these skills to ace Internal Sales Administrator in Sheffield, Yorkshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Internal Sales Administrator role. Highlight any technical, analytical, or customer-focused experiences you've had, as these are key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a great fit. Don’t forget to mention your willingness to learn and grow with us.
Show Off Your Communication Skills:Since strong written communication is crucial for this role, make sure your application is clear and well-structured. Use concise language and check for any typos – we want to see your attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Greaves Recruitment Solution Ltd
✨Know Your Stuff
Make sure you brush up on the technical aspects of strapping and packaging solutions. Familiarise yourself with common terms and practices, as well as the specific products mentioned in the job description. This will help you speak confidently about how you can support the external specialists and customers.
✨Show Off Your Customer Skills
Since this role is customer-focused, be ready to share examples of how you've successfully interacted with clients in the past. Think about times when you provided technical support or solved a problem for a customer. This will demonstrate your ability to communicate effectively and build relationships.
✨Be Analytical
Prepare to discuss your analytical skills and how you've used them in previous roles. You might be asked to analyse data or provide insights, so think of examples where you've successfully interpreted information to make recommendations or improvements.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s products, training opportunities, or team dynamics. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
