At a Glance
- Tasks: Support sales team by generating quotes, processing orders, and managing customer accounts.
- Company: Join a well-established distributor of packaging solutions with a supportive team culture.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and medical cash back plan.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Be a key player in driving sales and enhancing customer relationships.
- Qualifications: Experience in internal sales, excellent customer service, and strong IT skills.
The predicted salary is between 26765 - 28394 £ per year.
We are working with a well-established distributor of packaging consumables that provides a complete packaging solution to each one of its clients.
We are currently looking to recruit an enthusiastic and committed individual to be an integral part of a sales team providing back-office support (including providing quotes and placing orders) to enable a field sales packaging specialist to spend their time actively selling, as well as account management to generate new sales orders.
Key responsibilities include, but are not limited to:
- Support to allocated Packaging Specialist/s (Field sales)
- Generate quotes
- Process orders
- Liaise with Warehouse to check order on course and inform customers of any potential delays/problems escalating to packaging specialist when appropriate
- Deal with customer enquiries
- Escalate issues to packaging specialist as and when required
- Provide account management for allocated customers including:
- Be main point of call for all enquiries
- Manage stock levels for call off stock
- Deal with any queries/complaints escalating when appropriate
- Proactively target new and inactive customers with the aim of gaining sales/regular custom
- Actively cross-sell and up-sell products to existing customers
- Answer incoming calls and relocate them to the appropriate person if necessary
- Respond to emails that come into general sales email address
- File quotes and orders
Qualifications and knowledge:
- Worked in a similar internal sales role
- Worked for Wholesaler/Merchant preferable but not essential
- Excellent customer service skills
- Good planning and organisation skills
- Strong IT skills including using email, word, Business Central (or similar customer order system)
- Sales skills
Salary & Benefits:
- £26,765.00, rising to £28,394.89
- 25 days holiday per year plus bank holidays
- Contributory pension scheme in line with auto-enrolment and medical cash back plan
Sales Coordinator employer: Greaves Recruitment Solution Ltd
Join a well-established distributor of packaging consumables that values its employees and fosters a supportive work culture. As a Sales Coordinator, you will enjoy competitive benefits including a generous holiday allowance, a contributory pension scheme, and opportunities for professional growth within a dynamic sales team. Located in a thriving area, this role offers the chance to make a meaningful impact while working alongside dedicated professionals committed to delivering exceptional service.
Contact Details:
Greaves Recruitment Solution Ltd Recruitment Team
