At a Glance
- Tasks: Manage a portfolio of accounts, driving growth and customer satisfaction.
- Company: Leading supplier of innovative packaging solutions with a strong market presence.
- Benefits: Competitive salary, career development opportunities, and a collaborative team environment.
- Other info: Opportunity to work closely with diverse teams and develop your professional skills.
- Why this job: Join a dynamic team and make a real impact on customer relationships and business growth.
- Qualifications: Strong communication skills and a passion for customer service.
Company Profile: The Company is a leading supplier of innovative packaging solutions, offering the largest range of quality packaging and office supplies.
Internal Account Managers are part of the Large Customer Development (LCD) Sales team whose role it is to maintain, defend and grow our market position. The role jointly manages (with a field-based Key Account Manager) a portfolio of circa 250 accounts worth around £3m. This portfolio will be made up of circa 160 A+, A and B accounts, 60 large potential accounts from our customer base of CDE accounts and 30 new accounts.
The purpose of the Internal Account Manager role is to proactively maximise the spend of customers within their region by identifying linked or associated products (gap analysis) and to maximise the value-added benefits of working with the company as their sole packaging and workplace supplier. An Internal Sales Manager will do this by working with their KAM to create and implement effective call and visit cycles adapted to the individual needs of their customers. An Internal Account Manager will achieve this by managing specified customers through agreed call cycles, and supporting the KAM with order processing, quoting and arranging visits where appropriate. Internal Sales Managers and KAMs are accountable for the same region and, as such, there is an expectation that they will succeed together.
Key Performance Indicators:
- Customer: To identify and maintain a call cycle that defends and develops our position in the market in order to capitalise on any opportunities for growth within the region.
- Do the Right Thing: To ensure that the need of the customer is the priority when setting call and visit cycles and to work closely with your regional KAM to develop and adjust these cycles where necessary.
- Be Accountable: To maintain an acceptable level of customer retention and development within your region ensuring margin is managed at an acceptable level.
- Be the Best: To map out and maintain a call cycle to the requirements of the customer ensuring that the potential is maximised and a long-term relationship is built.
- Succeed Together: Demonstrate unconditional teamwork towards the wider sales teams. Responsible for building relationships with internal stakeholders, including Operations, Finance, and the product, planning and purchasing team to ensure that customers' expectations can be met and are managed effectively. Accountable for driving own personal development and responsible for building relationships with other sales team members to enable all members of the team to reach their full potential.
Manager-Account Manager employer: Greaves Recruitment Solution Ltd
As a leading supplier of innovative packaging solutions, the company offers a dynamic work environment that fosters collaboration and personal growth. Employees benefit from a strong support system, with opportunities for professional development and teamwork at the heart of our culture. Located in a vibrant area, the role of Internal Account Manager not only allows you to engage with a diverse portfolio of clients but also to contribute to meaningful projects that drive success and innovation in the industry.
Contact Details:
Greaves Recruitment Solution Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Manager-Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Manager-Account Manager at Greaves Recruitment Solution Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Greaves Recruitment Solution Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Manager-Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Manager-Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Greaves Recruitment Solution Ltd:When writing your cover letter, make sure to tailor your message specifically for Greaves Recruitment Solution Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Greaves Recruitment Solution Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Greaves Recruitment Solution Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Greaves Recruitment Solution Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Greaves Recruitment Solution Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
