At a Glance
- Tasks: Support sales team by generating quotes, processing orders, and managing customer accounts.
- Company: Established distributor of packaging solutions with a supportive team environment.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and medical cash back plan.
- Other info: Opportunity for career growth in a thriving industry.
- Why this job: Join a dynamic team and make a real impact in sales and customer service.
- Qualifications: Experience in internal sales, excellent customer service, and strong IT skills.
The predicted salary is between 28500 - 28500 £ per year.
Company profile: We are working with a well-established distributor of packaging consumables that provides a complete packaging solution to each one of its clients.
Role and Responsibilities: We are currently looking to recruit an enthusiastic and committed individual to be an integral part of a sales team providing back-office support (including providing quotes and placing orders) to enable a field sales packaging specialist to spend their time actively selling, as well as account management to generate new sales orders.
Keys responsibilities include, but not limited to:
- Support to allocated Packaging Specialist/s (Field sales)
- Generate quotes
- Process orders
- Liaise with Warehouse to check order on course and inform customers of any potential delays/problems escalating to packaging specialist when appropriate
- Deal with customer enquiries
- Escalate issues to packaging specialist as and when required
- Account Management/Sales
- Provide account management for allocated customers including:
- Be main point of call for all enquiries
- Manage stock levels for call off stock
- Deal with any queries/complaints escalating when appropriate
- Proactively target new and inactive customers with the aim of gaining sales/regular custom
- Actively cross-sell and up-sell products to existing customers
- General Admin
- Answer incoming calls and relocate them to the appropriate person if necessary
- Respond to emails that come into general sales email address
- File quotes and orders
Qualifications and knowledge:
- Worked in a similar internal sales role
- Worked for Wholesaler/Merchant preferable but not essential
- Excellent customer service skills
- Good planning and organisation skills
- Strong IT skills including using email, word, Business Central (or similar customer order system)
- Sales skills
Salary & Benefits: £26,765.00, rising to £28,394.89 25 days holiday per year plus bank holidays Contributory pension scheme in line with auto-enrolment and medical cash back plan
Sales Coordinator in London employer: Greaves Recruitment Solution Ltd
Join a well-established distributor of packaging consumables that values its employees and fosters a supportive work culture. As a Sales Coordinator, you will benefit from competitive salary progression, generous holiday allowance, and a contributory pension scheme, all while being part of a dynamic team dedicated to delivering exceptional customer service. This role offers ample opportunities for personal and professional growth in a thriving industry, making it an excellent choice for those seeking meaningful employment.
Contact Details:
Greaves Recruitment Solution Ltd Recruitment Team
