At a Glance
- Tasks: Lead the Quality agenda and ensure top-notch food safety standards.
- Company: Dynamic UK flexible packaging manufacturer with big-name clients.
- Benefits: Competitive salary, EV car, health benefits, and performance bonuses.
- Other info: Join a culture of continuous improvement and career growth.
- Why this job: Make a real impact on quality and food safety in a thriving industry.
- Qualifications: 5-10 years in Quality, strong leadership, and CI experience preferred.
The predicted salary is between 60000 - 65000 £ per year.
A UK flexible packaging manufacturer who supplies packaging for household names, including products for all the main retailers is looking for a Quality & Food Safety Manager to join their team.
Role and Responsibilities:
- Lead the Quality agenda within the business unit.
- Report to the Plant Manager and play a key part within the site Leadership Team by ensuring the full deployment of the quality strategy and improvement plan.
- Ensure full compliance to UKFC certifications, standards and the divisional integrated management system.
- Hold the Operational and functional teams accountable by ensuring processes and activities have clear standards which are rigorously enforced.
- Lead the response to customer quality failures through a well-managed complaints process.
- Implement and drive Continuous Improvement (CI) within the QA / Customer care areas and support CI throughout the business.
Strategic Input and Business Improvement:
- Co-ordinate activities required to meet agreed quality standards.
- Demonstrate organisational and management skills to help investigate quality issues.
- Liaise with all departments regarding adherence to agreed quality standards.
- Manage the customers' expectations regarding product quality.
- Ensure the internal audit schedule is kept updated and all recommendations are actioned.
- Ensure compliance with external standards such as BRC/IOP, ISO 9001, 14001.
- Engage with Continuous Improvement activities.
- Involve the Quality department with technical teams and site projects for successful product launches.
Team / Direct Reports Responsibilities:
- Represent the Quality Function within the Site Leadership Team.
- Ensure the Site Quality Management system is accurate and well communicated.
- Administer and co-ordinate the Non-Conformance system and customer returns system.
- Attend daily operations meetings and report on Quality related issues.
- Manage production hold bay and inspect/release material promptly.
- Develop a training plan for quality personnel.
Effective Management:
- Monitor and advise on the performance of the quality management system.
- Liaise with other managers to ensure the QA System delivers value.
- Ensure immediate response to customer complaints.
- Focus on Loss Control management techniques.
Standards of Performance:
- Ensure compliance to QMS, SOPs, BRC / ISO, divisional IMS and customer requirements.
- Drive a culture of compliance, quality and continuous improvement.
- Monitor and analyse KPIs for performance improvement.
- Manage corrective and preventive action processes.
Non-Conformance Reduction:
- Identify, align and implement Best Practices.
- Ensure effective implementation of Corrective and Preventative Actions.
- Drive site performance against expectations.
- Manage the BCP from minor incidents to crisis.
Skills and Experience:
- Strong leader who can drive the Quality and Food Safety strategy.
- Comfortable in holding to account the quality owners.
- Demonstration of business awareness and commercial acumen.
- Effective communicator, comfortable in front of customers.
- Ability to work and influence cross-functionally.
Qualifications and Knowledge:
- 5-10+ years in a Quality Related Field.
- CI Green Belt or above would be an advantage.
- Good working knowledge of Quality systems and expectations.
- Ability to manage multiple projects and priorities.
- Knowledge of the converting process would be an advantage.
Behaviours and Skills:
- Customer-centric, easy to work with and flexible.
- Intensity and speed.
- Empowerment and accountability.
- Commitment and passion to succeed.
- Integrity and fairness always.
- Safe environment for everyone.
Salary: £60,000 - £65,000, EV car, BUPA, Bonus up to 10%, Medicash.
Quality Manager in London employer: Greaves Recruitment Solution Ltd
As a Sales Coordinator at our well-established packaging distribution company, you will thrive in a supportive and dynamic work environment that values teamwork and employee development. With competitive salaries, generous holiday allowances, and a contributory pension scheme, we prioritise your well-being and career growth while fostering a culture of collaboration and innovation. Join us to make a meaningful impact in the packaging industry and enjoy the unique advantages of working in a thriving sector.
Contact Details:
Greaves Recruitment Solution Ltd Recruitment Team
