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- Tasks: Manage and grow a portfolio of accounts while collaborating with the Key Account Manager.
- Company: Leading supplier of innovative packaging solutions with a focus on quality.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal development.
- Why this job: Join a dynamic team and make a real impact in customer relationships and sales growth.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Opportunity to work in a collaborative environment with excellent career progression.
The predicted salary is between 30000 - 30000 £ per year.
Company Profile: The Company is a leading supplier of innovative packaging solutions, offering the largest range of quality packaging and office supplies.
Salary: Circa £30,000
Purpose of job: Internal Sales Managers are part of the Large Customer Development (LCD) Sales team whose role it is to maintain, defend and grow our market position. The role jointly manages (with a field-based Key Account Manager) a portfolio of circa 250 accounts worth around £3m. This portfolio will be made up of circa 160 A+, A and B accounts, 60 large potential accounts from our customer base of CDE accounts and 30 new accounts.
The purpose of the Internal Sales role is to proactively maximise the spend of customers within their region by identifying linked or associated products (gap analysis) and to maximise the value-added benefits of working with the company as their sole packaging and workplace supplier. An Internal Sales Manager will do this by working with their KAM to create and implement effective call and visit cycles adapted to the individual needs of their customers. They act with the needs of the customer at the heart of their decision-making, striving to build loyalty and satisfaction through every interaction.
An Internal Sales Manager will achieve this by managing specified customers through agreed call cycles, and supporting the KAM with order processing, quoting and arranging visits where appropriate. Internal Sales Managers and KAMs are accountable for the same region and, as such, there is an expectation that they will succeed together.
Key Performance Indicators:
- Regional Invoiced Sales
- Regional Invoiced Margin
- Account Retention Rate
- Call Cycle Compliance
Key Accountabilities:
- Accountable for ensuring all communication is honest, open and respectful and has the customer at the centre of the decision-making.
- To identify and maintain a call cycle that defends and develops our position in the market in order to capitalise on any opportunities for growth within the region.
- To ensure that the need of the customer is the priority when setting call and visit cycles and to work closely with your regional KAM to develop and adjust these cycles where necessary.
- To maintain an acceptable level of customer retention and development within your region ensuring margin is managed at an acceptable level.
- To map out and maintain a call cycle to the requirements of the customer ensuring that the potential is maximised and a long-term relationship is built.
- Demonstrate unconditional teamwork towards the wider sales teams. This includes sharing best practices and being open, honest and respectful in providing constructive feedback to wider members of the team.
- Responsible for building relationships with internal stakeholders, including Operations, Finance, and the product, planning and purchasing team to ensure that customers' expectations can be met and are managed effectively.
- Accountable for driving own personal development and responsible for building relationships with other sales team members to enable all members of the team to reach their full potential.
Internal Sales Manager in Bedford employer: Greaves Recruitment Solution Ltd
Contact Detail:
Greaves Recruitment Solution Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Manager in Bedford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections we make, the better our chances of landing that Internal Sales Manager role.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain how you can help them grow their market position. We want to show them that we’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows we’re genuinely interested in the role and keeps us fresh in their minds. Plus, it’s a great opportunity to reiterate why we’d be a fantastic addition to their sales team.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings listed there, and it’s the best way to ensure your application gets seen. Let’s make sure we’re putting our best foot forward and taking advantage of every opportunity available to us.
We think you need these skills to ace Internal Sales Manager in Bedford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Internal Sales Manager role. Highlight your experience with account management and sales strategies, and don’t forget to mention any relevant achievements that show how you’ve maximised customer spend in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Talk about your passion for customer satisfaction and how you’ve successfully collaborated with others to achieve sales goals.
Showcase Your Team Spirit: Since teamwork is key in this role, make sure to include examples of how you’ve worked effectively with others in previous positions. We want to see how you can contribute to our culture of collaboration and success!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Greaves Recruitment Solution Ltd
✨Know Your Numbers
Before the interview, brush up on key metrics related to sales performance, such as invoiced sales and account retention rates. Being able to discuss these figures confidently will show that you understand the importance of KPIs in the Internal Sales Manager role.
✨Understand the Customer's Needs
Research the company’s customer base and think about how you can identify linked products for them. Prepare examples of how you've previously maximised customer spend or built loyalty, as this aligns perfectly with the job's focus on customer-centric decision-making.
✨Teamwork Makes the Dream Work
Since the role involves working closely with a Key Account Manager, be ready to discuss your experience in teamwork. Share specific instances where collaboration led to successful outcomes, highlighting your ability to share best practices and provide constructive feedback.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the call cycles or how success is measured within the team. It shows your genuine interest in the role and helps you assess if the company culture aligns with your values.