Greatwell Homes is seeking an experienced Income Recovery Officer in Northamptonshire to maximise rental income while supporting tenants to sustain their tenancies. You will manage a caseload, engage with customers to understand circumstances, offer advice on welfare benefits, and take appropriate enforcement action where necessary.
Responsibilities include early intervention, negotiating repayment plans, and ensuring compliance with Pre-Action Protocols and housing legislation.
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Rent Recovery Specialist β Empathy & Enforcement in Wellingborough employer: Greatwell Homes
Greatwell Homes is an excellent employer, offering a supportive work culture that prioritises safety and regulatory compliance in all electrical maintenance tasks. Employees benefit from ongoing training opportunities to enhance their skills and advance their careers, while working in a dynamic team environment that values attention to detail and high standards of workmanship across diverse properties.