Greatwell Homes is seeking a Customer Services Officer for a 6-month fixed term contract to support a remote contact centre delivering housing management services. The role includes training and a focus on customer satisfaction, with emphasis on high-quality service delivery to residents.
Responsibilities include managing repairs, payments, and tenancy admin, along with policy adherence and signposting to external agencies when needed.
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Remote Customer Services Advisor - 6 Month FTC in Wellingborough employer: Greatwell Homes
Greatwell Homes is an excellent employer, offering a supportive work culture that prioritises safety and regulatory compliance in all electrical maintenance tasks. Employees benefit from ongoing training opportunities to enhance their skills and advance their careers, while working in a dynamic team environment that values attention to detail and high standards of workmanship across diverse properties.
