At a Glance
- Tasks: Manage service requests and provide IT support from home and the office.
- Company: Greatwell Homes, a supportive team in Wellingborough.
- Benefits: 25 days annual leave, flexible working options, and a customer-focused environment.
- Other info: Opportunity to work flexibly and grow within a dynamic team.
- Why this job: Enhance your IT skills while helping others improve their tech knowledge.
- Qualifications: Experience in IT troubleshooting and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Greatwell Homes in Wellingborough is seeking an experienced IT Service Desk Analyst to join their team. This role includes managing service requests and providing support for various ICT systems primarily from home but with some office attendance required.
The ideal candidate should have a customer-focused attitude, relevant IT troubleshooting skills, and a willingness to help staff enhance their IT knowledge.
In return, benefits include 25 days annual leave and flexible working options.
Hybrid IT Service Desk Analyst - 1st/2nd Line Support in Wellingborough employer: Greatwell Homes
Greatwell Homes is an exceptional employer, offering a supportive and collaborative team environment where you can truly make a difference in the lives of our customers. With reduced patch sizes for meaningful engagement, ongoing professional development opportunities, and a commitment to delivering excellent services, you'll find a rewarding career that aligns with your passion for community support and housing management.
