At a Glance
- Tasks: Manage neighbourhoods, improve housing services, and tackle community challenges.
- Company: Progressive housing association dedicated to creating proud communities.
- Benefits: 25 days annual leave, health cash plan, flexible working, and pension options.
- Other info: Join a dynamic team focused on customer satisfaction and community improvement.
- Why this job: Make a real difference in people's lives and enhance community living.
- Qualifications: Strong housing management experience and a proactive attitude.
The predicted salary is between 28800 - 43200 £ per year.
Wellingborough
£37,239 Join Our Expanding Neighbourhood Housing Team
Were growing! As part of our continued commitment to delivering excellent services to our customers, we are recruiting two new Neighbourhood housing Officers to join our Housing Team.
This expansion will reduce patch sizes, allowing us to work more closely and proactively with our customers. Its an exciting time to join us as we strengthen our service offer and invest in delivering a more personal, responsive housing service. About the Role
As a member of our Housing Team, you will:
Manage a defined patch of properties, building strong and positive relationships with customers Deliver proactive tenancy management, early intervention and tenancy sustainment support Investigate and manage anti-social behaviour (ASB) cases, working collaboratively with partner agencies where required Lead on estate management, ensuring our neighbourhoods are safe, clean and well maintained Identify welfare concerns and provide appropriate support or referrals Take responsibility for safeguarding, recognising risks and responding in line with policy and best practice Work closely with colleagues and external partners to resolve issues effectively Provide a visible, customer-focused presence within our communities
About You
Were looking for individuals who:
Have experience in housing management or a related role Are confident managing ASB cases and complex tenancy issues Understand welfare support and safeguarding responsibilities Are proactive, resilient and solution-focused Can manage a varied workload and prioritise effectively Communicate clearly and professionally, both verbally and in writing Are passionate about delivering excellent customer service
Why Join Us?
Reduced patch sizes to enable meaningful customer engagement A supportive and collaborative team environment The opportunity to help shape and strengthen our housing service Ongoing professional development and training If youre motivated, customer-focused, and ready to be part of a team that is investing in doing things better, wed love tohear from you. About us
At Greatwell Homes, we own and manage around 5,000 homes with a £23 million turnover, and our mission is to partner with customers and communities to shape places people are proud to call home. Were proud to be a progressive, forward-thinking housing association, committed to delivering excellent services for our customers and a great working environment for our colleagues. TPBN1_UKTJ
Neighbourhood Housing Officer in Northampton employer: Greatwell Homes
Greatwell Homes is an excellent employer that values its employees and fosters a supportive work culture, particularly for those in the Neighbourhood Housing Officer role. With a commitment to professional development and a focus on community engagement, employees enjoy benefits such as 25 days of annual leave, a health cash plan, and flexible working options, all while contributing to meaningful housing solutions in the Wellingborough/Northamptonshire area.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Housing Officer in Northampton
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Greatwell Homes, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Greatwell Homes and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Neighbourhood Housing Officer in Northampton
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Greatwell Homes and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Greatwell Homes
✨Get to Know Public Sector Values
Before your interview with Greatwell Homes, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Greatwell Homes.
