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- Tasks: Provide technical support and engage with customers through Zendesk and product demos.
- Company: Greatlab, a dynamic company based in Manchester with a focus on tech support.
- Benefits: International travel, career growth, and all-expenses-paid onboarding in Portugal.
- Other info: Hybrid role with opportunities for personal and professional development.
- Why this job: Join a vibrant team and make a difference while travelling the world.
- Qualifications: Experience in software support and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Greatlab is seeking a Technical Support & Sales Rep in Manchester to provide technical support and engage with customers. This hybrid role involves delivering support via Zendesk, creating video tutorials, and hosting product demos.
Ideal candidates will have experience in software support, strong problem-solving skills, and a bubbly personality.
Benefits include international travel, career growth, and all-expenses-paid onboarding in Portugal.
Global Tech Support & Sales Specialist (Hybrid) in Manchester employer: GreatLab
Contact Detail:
GreatLab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Tech Support & Sales Specialist (Hybrid) in Manchester
✨Tip Number 1
Get to know the company inside out! Research Greatlab's products and services, and understand their customer base. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your problem-solving skills! Since this role involves technical support, brush up on common software issues and how to resolve them. You could even create mock scenarios with friends to simulate real-life situations.
✨Tip Number 3
Show off your bubbly personality! During interviews or networking events, let your enthusiasm shine through. Remember, they’re looking for someone who can engage with customers, so don’t be afraid to be yourself!
✨Tip Number 4
Apply through our website! We at StudySmarter encourage you to submit your application directly on our platform. It’s a great way to ensure your application gets noticed and shows your commitment to the role.
We think you need these skills to ace Global Tech Support & Sales Specialist (Hybrid) in Manchester
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your bubbly personality shine through. Use a friendly tone and don’t be afraid to show your enthusiasm for the role.
Highlight Relevant Experience: Make sure to showcase any experience you have in software support or sales. We’re looking for problem-solvers, so include specific examples of how you've tackled challenges in the past.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to the job description. Mention how your skills align with what we’re looking for at Greatlab.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at GreatLab
✨Know Your Tech Inside Out
Make sure you’re familiar with the software and tools that Greatlab uses, especially Zendesk. Brush up on common technical issues and solutions so you can demonstrate your problem-solving skills during the interview.
✨Show Off Your Communication Skills
Since this role involves engaging with customers, practice explaining complex technical concepts in simple terms. You might even want to prepare a mini demo or tutorial to showcase your bubbly personality and teaching ability.
✨Research Greatlab’s Products
Dive into Greatlab’s offerings and understand their unique selling points. This will not only help you answer questions more effectively but also show your genuine interest in the company and its products.
✨Prepare for Scenario Questions
Think about potential customer scenarios you might face in this role. Prepare answers that highlight your experience in tech support and how you would handle various situations, showcasing your problem-solving prowess.