At a Glance
- Tasks: Provide hands-on IT support to staff and students across vibrant school sites.
- Company: Join a well-established group of schools in the heart of Cambridge.
- Benefits: Enjoy free lunch, pension scheme, ongoing training, and career progression.
- Other info: Supportive team environment with opportunities for flexible hours.
- Why this job: Make a real impact in education while growing your IT skills.
- Qualifications: Experience in IT support, familiarity with MS365 and Google Suite is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Are you a passionate IT professional looking to grow your career in the education sector? We’re looking for a proactive IT Support Engineer to join a well-established group of schools in the heart of Cambridge.
This full-time role offers the opportunity to support three vibrant school sites, providing hands-on technical support and contributing to the smooth running of classroom and administrative IT systems.
What you’ll be doing:
- Deliver 1st line IT support to staff and students on-site and remotely
- Maintain and troubleshoot hardware, software, networks, and peripherals
- Support classroom AV technology and digital sign-in systems
- Assist with Office 365 and Google Workspace user management
- Participate in rollouts of new systems and IT projects
- Ensure consistent IT service delivery across multiple sites
- Liaise with external providers when necessary
What we’re looking for:
- Previous experience in an IT support or IT engineering role
- Exposure to school or education environments is highly desirable
- Familiarity with MS365, Google Suite/Classroom, networking fundamentals, and AV equipment
- Ability to support end-user devices (Windows, iPads, printers etc.)
- A team player with a strong customer-service mindset
- Flexible to support occasional out-of-hours school events
Why apply?
- Home base in central Cambridge with travel to local school sites
- Free lunch, pension scheme, ongoing training, and career progression
- Supportive IT team and collaborative school environment
Start date: 1st September 2025 (with potential for an earlier onboarding week)
If you're ready to bring your IT skills to a meaningful role supporting the next generation, we’d love to hear from you.
Remote IT Support Engineer in York employer: GreatFind Recruitment
Join a dynamic and supportive IT team in the heart of Cambridge, where your passion for technology can flourish in the education sector. With a focus on employee growth, we offer ongoing training, a collaborative work culture, and benefits such as free lunch and a pension scheme, making this an excellent opportunity for those looking to make a meaningful impact while advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Remote IT Support Engineer in York
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get involved in online communities related to IT support and education. Join forums, LinkedIn groups, or even local meetups. Engaging with others in the field can lead to job leads and valuable insights.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email expressing your enthusiasm can keep you top of mind for hiring managers.
✨Tip Number 4
Make sure to showcase your skills in interviews. Prepare examples of how you've tackled IT challenges in the past, especially in educational settings. This will demonstrate your fit for the role and your passion for supporting students and staff.
We think you need these skills to ace Remote IT Support Engineer in York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Support Engineer role. Highlight any previous experience in education environments and your familiarity with tools like MS365 and Google Workspace.
Craft a Compelling Cover Letter:Use your cover letter to showcase your passion for IT and how it can make a difference in the education sector. Share specific examples of how you've provided excellent support in the past and why you're excited about this opportunity.
Showcase Your Technical Skills:In your application, be sure to mention your technical skills clearly. Whether it's troubleshooting hardware or supporting AV technology, we want to see how you can contribute to our vibrant school sites.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at GreatFind Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of MS365, Google Suite, and networking fundamentals. Be ready to discuss how you've used these tools in previous roles, as well as any troubleshooting experiences you've had with hardware and software.
✨Show Your Passion for Education
Since this role is in the education sector, it’s important to convey your enthusiasm for supporting students and staff. Think of examples where you've made a positive impact in a similar environment or how you can contribute to a vibrant school community.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific IT support scenarios. Practice articulating your thought process and problem-solving skills, especially in situations involving classroom AV technology or remote support.
✨Demonstrate Your Customer Service Skills
As a team player with a strong customer-service mindset, be prepared to share examples of how you've successfully assisted users in the past. Highlight your ability to communicate technical information clearly and patiently, especially when dealing with non-technical staff or students.
