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For Companies At a Glance
- Tasks: Manage client accounts and build strong relationships while driving revenue growth.
- Company: Fast-growing tech company transforming education with innovative solutions.
- Benefits: Competitive salary, commission, flexible working, and career development opportunities.
- Why this job: Join a purpose-driven team making a real impact in education.
- Qualifications: 1-3 years in account management or sales, strong communication skills.
- Other info: Collaborative culture with a focus on work-life balance.
The predicted salary is between 25000 - 27500 £ per year.
We’re partnering with a fast-growing technology company providing market-leading solutions to schools and educational organisations across the UK. This is an exciting opportunity for a proactive and driven Customer Account Manager to join their expanding team and play a key role in building and maintaining strong client relationships.
Location: UK (Remote / Hybrid – flexible arrangements)
Job Type: Permanent, Full-Time
Salary: £25,000 - £27,500 + (£25,000 commission OTE)
About the Role
As a Customer Account Manager, you’ll manage a portfolio of assigned clients, developing new business from existing relationships while actively seeking opportunities to expand the company’s reach. You’ll engage directly with organisations to understand their goals, challenges, and needs, helping to deliver tailored solutions that drive real value.
Key Responsibilities
- Develop and maintain strong relationships within your assigned territory, acting as the lead point of contact for all account management matters.
- Own and drive revenue growth by cross-selling and upselling products and services to existing clients.
- Use reports and account analysis to target relevant products and solutions.
- Negotiate contracts and close agreements to maximise profitability.
- Act as a trusted advisor to key accounts, understanding their objectives and challenges.
- Ensure the timely and successful delivery of solutions according to customer requirements.
- Forecast and track pipeline metrics weekly and monthly to maximise revenue opportunities.
- Prepare and manage outbound campaigns relevant to your territory.
- Collaborate across teams to identify and grow opportunities within your portfolio.
What We’re Looking For
- 1–3 years’ experience in account management, key account management, or sales account management within the technology sector.
- BA/BS degree in Business, Sales, or a relevant field.
- Strong ability to communicate, present, and influence stakeholders at all levels, including executive and C-level.
- Experience delivering client-focused solutions to meet customer needs.
- Proven ability to manage multiple accounts and projects with attention to detail.
- Excellent listening, negotiation, and presentation skills.
- Strong verbal and written communication, with exceptional organisational skills.
- Competitive, committed, and customer-focused attitude with strong people skills.
Why Join Them
- Work for a company that empowers schools and educators through innovative technology solutions.
- Opportunities for professional growth and career development.
- Collaborative and supportive team culture.
- Flexible working arrangements to support work-life balance.
- Be part of a purpose-driven organisation making a positive impact on education.
If you’re a proactive and results-driven account manager ready to take your career to the next level, apply today or get in touch for a confidential conversation.
Customer Account Manager in Leicester employer: GreatFind Recruitment
Contact Detail:
GreatFind Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and tech sectors. Attend industry events or webinars to meet potential employers and showcase your skills. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their client base and think about how you can add value as a Customer Account Manager. Tailor your responses to show you’re the perfect fit for their needs.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and how you can help them achieve their goals.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Plus, it shows you’re serious about joining our team and making a difference in the education sector.
We think you need these skills to ace Customer Account Manager in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Account Manager. Highlight your experience in account management and any relevant achievements that showcase your ability to build strong client relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our mission to empower schools through technology. Keep it engaging and personal.
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients, make sure your written application reflects your strong communication skills. Be clear, concise, and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at GreatFind Recruitment
✨Know Your Clients
Before the interview, research the company’s existing clients and their needs. Understanding their goals and challenges will help you demonstrate how you can build strong relationships and deliver tailored solutions.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've successfully cross-sold or upsold products in previous roles. Highlight your negotiation skills and any metrics that showcase your ability to drive revenue growth.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since the role requires strong communication with stakeholders at all levels, be ready to demonstrate your listening and presentation skills during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to client management and their expectations for the role. This shows your genuine interest and helps you understand how you can contribute to their success.