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For Companies At a Glance
- Tasks: Provide first-line IT support and resolve service desk tickets in a modern school environment.
- Company: Join a high-performing secondary school with a supportive IT team.
- Benefits: Competitive salary, career growth, and a referral incentive of £200 Amazon voucher.
- Why this job: Kickstart your IT career while making a difference for students and staff.
- Qualifications: 1-2 years in IT support, Microsoft 365, and strong troubleshooting skills.
- Other info: Dynamic role with opportunities to develop within a structured IT team.
The predicted salary is between 30000 - 35000 £ per year.
We are looking for an IT Support Analyst to join a high-performing secondary school, supporting staff and students across a modern IT environment. This is an excellent opportunity for someone with 1–2 years’ experience to develop their skills within a structured IT team and wider school network.
Main Responsibilities
- Provide first-line IT support and resolve service desk tickets
- Support Windows devices, Microsoft 365 and user account
- Assist with hardware deployment, imaging and troubleshooting
- Maintain IT systems and documentation
- Escalate complex issues where required
Skills / Experience
- Experience in an IT support or service desk role
- Microsoft 365 and Windows experience
- Basic Active Directory knowledge
- Strong troubleshooting and communication skills
If you are looking to grow your career as an IT Support Analyst, apply today.
IT Support Analyst in Kent employer: GreatFind Recruitment
Contact Detail:
GreatFind Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in schools or educational environments. They might know about openings before they're advertised, giving you a head start.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you'd troubleshoot issues with Windows devices or Microsoft 365. We want you to show off your skills and confidence!
✨Tip Number 3
Don’t forget to showcase your communication skills! As an IT Support Analyst, you'll need to explain tech stuff to non-techies. Practice explaining complex concepts in simple terms to impress your interviewers.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Support Analyst in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and any relevant skills, like Microsoft 365 and Windows. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about IT support and how you can contribute to our team. Keep it friendly and professional.
Show Off Your Troubleshooting Skills: In your application, mention specific examples of how you've solved problems in the past. We love seeing your thought process and how you tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at GreatFind Recruitment
✨Know Your Tech
Brush up on your knowledge of Windows devices and Microsoft 365. Be ready to discuss your experience with these tools, as they are crucial for the role. You might even want to prepare a few examples of how you've resolved issues in the past.
✨Show Off Your Troubleshooting Skills
Prepare to demonstrate your troubleshooting process. Think of a time when you faced a tricky IT problem and how you solved it. This will show your potential employer that you can handle the challenges of the job.
✨Communicate Clearly
Since communication is key in IT support, practice explaining technical concepts in simple terms. You may be asked to describe how you would assist a non-technical user, so make sure you can convey your ideas clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team structure, the types of issues you might encounter, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.