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- Tasks: Support grant management and financial planning to help people overcome homelessness.
- Company: Join Greater Change, a social enterprise transforming lives through personalised budgets since 2018.
- Benefits: Enjoy flexible hours, a wellbeing budget, and a 9-day fortnight for work-life balance.
- Why this job: Make a real impact in the fight against homelessness while working in a fast-growing, innovative team.
- Qualifications: Strong communication skills, organisational abilities, and a proactive attitude are essential.
- Other info: Interviews include a paid hands-on work experience day; start date is March 2025.
The predicted salary is between 28800 - 43200 £ per year.
Founded in 2018, Greater Change is an innovative social enterprise focused on helping people overcome the financial barriers on their pathway out of homelessness using personalised budgets. We partner with charities and support workers who refer people to us who would benefit from our financial support. Cash grants we provide are typically for rent deposits, ID documents, training courses, etc. On average, Greater Change spends £850 per individual, and last year 86% of the people we supported sustained their move into stable housing, saving the public purse over £35,000 per person per annum. Greater Change has recently passed the milestone of supporting over 1000 people out of homelessness and we are on track to support another 1000 in the coming 6 months; having grown over 8x as an organisation in the last 12 months. We are also currently running a large-scale randomised controlled trial that will produce world-leading evidence on the efficacy of personalised budgets at alleviating homelessness. Our goal is ultimately to use personalised budgets as a dignified and effective tool to end homelessness.
Operations Officer Responsibilities
- Onboarding new partner charities, including workshops to explain our referral process, helping support workers make their first referral, and account managing partner relationships.
- Undertaking financial case planning support, taking a strengths-based and client-led approach to supporting their move away from homelessness.
- Managing grants for clients.
- Data collection for Annual Impact Report.
- Monitoring and reporting on outcomes to partners including Charities, Local Authorities, and more.
- Excellent communication skills along with the confidence and ability to build new relationships with partner charities.
- Proactive attitude to communications, spending a lot of time picking up the phone and visiting partners in person.
- Desire to work in a fast-growing organisation and an entrepreneurial attitude.
- Strong organisational skills.
Additional experiences and skills we appreciate:
- Good knowledge of Microsoft Office or Google Docs.
- Experience (either academic or practical) of quantitatively measuring impact.
- Experience in a startup environment.
- Lived experience.
Compensation
- Up to 5% pension matching.
- A wellbeing budget of £400/year.
- All travel costs to office/meetings covered.
What we offer
- Flexible hours and office; we are an outcomes-driven team, so we want you to work in the way that’s most productive for you.
- 9-day fortnight (every alternate week is a 4-day week).
- MacBook or PC.
- Work from home budget: Up to £250 to buy what you need.
- Frequent team lunches and quarterly team activity days.
- Training budget of £500/year, to upskill on anything directly related to your work.
We will be conducting interviews on a rolling basis. Ideal Start Date: 3rd March 2025. Candidates will go through up to 3 interview rounds; final round interviews will be held in person in our London office and will include a paid hands-on work experience day.
Contact Detail:
Greaterchange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Officer
✨Tip Number 1
Familiarise yourself with the mission and values of Greater Change. Understanding their approach to tackling homelessness will help you align your responses during interviews and demonstrate your genuine interest in their work.
✨Tip Number 2
Network with professionals in the social enterprise sector, especially those involved in homelessness support. Attend relevant events or webinars to make connections that could provide insights or even referrals for your application.
✨Tip Number 3
Prepare to discuss your organisational skills and proactive communication style. Think of specific examples from your past experiences where you've successfully managed relationships or projects, as these will be crucial for the Operations Officer role.
✨Tip Number 4
Research the impact of personalised budgets on homelessness. Being knowledgeable about current studies or statistics can help you engage in meaningful conversations during interviews and show your commitment to evidence-based practices.
We think you need these skills to ace Operations Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Operations Officer position. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in grant management, financial planning, and relationship building. Use bullet points for clarity and focus on achievements that demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your passion for social change and how your skills can contribute to Greater Change's mission. Be specific about your experiences that relate to onboarding partners and managing grants.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Greaterchange
✨Understand the Mission
Before your interview, make sure you fully understand Greater Change's mission and how they support individuals facing homelessness. Familiarise yourself with their approach to personalised budgets and be ready to discuss how your values align with their goals.
✨Showcase Your Communication Skills
As an Operations Officer, excellent communication is key. Prepare examples of how you've successfully built relationships in previous roles, especially with partners or stakeholders. Be ready to demonstrate your proactive attitude in communications.
✨Highlight Relevant Experience
Whether it's through academic knowledge or practical experience, be prepared to discuss any quantitative impact measurement you've done in the past. This will show your understanding of data collection and reporting, which is crucial for the role.
✨Prepare for Hands-On Tasks
Since the final round includes a paid hands-on work experience day, think about how you can showcase your organisational skills and ability to manage grants effectively. Be ready to engage in practical scenarios that reflect the responsibilities of the role.
