Crime Recording and Resolution Officer - FCCO - Grade D in Manchester

PLEASE READ THE ADVERT CAREFULLY BEFORE SUBMITTING CV. FAILURE TO PROVIDE CORRECT INFORMATION WILL RESULT IN THE APPLICATION BEING UNSUCCESSFUL

Policing is not simply a job for police officers. It actually requires a large multi-disciplined team, working together and making best use of the skills and resources available.

As a part of the Crime Recording & Resolution Unit in the Force Contact Crime and Operations Branch the aim of this role is to provide a 24-hour service to members of the public, operational officers and partners dealing with incident and crime reports.

You will need to seek all opportunities to appropriately, ethically and professionally assist the informant as near as possible to the first point of contact and provide them with a clear understanding of how their contact will be progressed.

You will also apply a victim-orientated approach to crime recording and problem solving, focusing on protecting members of the public and keeping them safe.

Rewards

We are looking for flexible people who can work shifts. This will be rewarded with market beating enhancements to pay and generous annual leave entitlement.

In addition to making a difference to the people of Greater Manchester, you will receive extensive training giving you the knowledge you will need to effectively manage contact.

How do I apply?

Our aim is to recruit talented people with a diverse range of skills and experiences and welcome applications from all sections of the community.

As part of your application for this role, you are required to submit a CV with a supporting statement attached in one document. Please upload your CV and supporting statement within the CV upload section of the application form.

The supporting statement that you provide, must demonstrate how you meet the criteria outlined in the job description. For elements required at the application form (AF) stage, these should be evidenced in your supporting statement.

We are looking to fill 24/7 posts for seven days a week, that include weekends and night shifts. Please see the attached shift pattern for further details.

These posts are based at Claytonbrook Operational Communications Room, 2 Claytonbrook Road, Openshaw M11 1PP.

These posts attract 20% shift allowance and 15.07% weekend enhancement.

Please note, if appointed, the initial training course will be four weeks, Monday to Friday (0800-1600hrs), followed by a four weeks mentoring on a 24/7 shift basis. No leave will be granted/accepted during the training/ mentoring period.

To apply for this role you must have a good record of attendance, at least during the last two years.

Please note all assessments for successful shortlisted candidates will take place on Monday 9th February 2026 at Sedgley Park Training Centre, Sedgley Park Road, Prestwich, Manchester, M25 0JT.

Assessment Registration: 17:00pm

Assessment: 18:00pm – 21:00pm

Important eligibility criteria information

• You must be at least 18 years old to apply
• You will not be appointed until you are at least 18 years old
• You must have at least 3 years residency in the UK to apply

Important information before you commence an application

You may require the following detail to complete this application form:

• National Insurance Number
• Identification Detail e.g. passport
• Address information
• Full employment history including dates and any qualifications you may have attained
• Tattoos – you will also be requested to provide photos and describe any tattoos you have

Important documents you may be requested to provide or may need to complete this application:

• A Passport style photograph
• A copy of your photo card driving licence
• A copy of your paper driving licence counterpart (Northern Ireland only)
• A copy of your Passport or birth certificate
• Copies of your qualifications relating to English and Maths (only)
• Clear, colour photos of all tattoos
• Formal translation from a reputable source for any foreign language or symbol tattoos
• Any paperwork relating to discharged debts, CCJ, bankruptcy etc.
• Deed poll certificate for any name changes

Important information before you commence an application for ALL applicants

The application system only remains active on a single page for a period of 60 minutes.

Please ensure you allow time to complete your application fully as part complete pages do not save.

To be eligible to apply for a police staff role in GMP, you need to demonstrate that you have the appropriate right to work in the UK and to carry out the hours or type of work that you are applying for.

Due to the Equality Act (2010) the sickness will not be checked until the conditional offer stage of the recruitment process and therefore candidates need to ensure that they have a good attendance record for the last 2 years for Staff and officers and for 12 months for apprentices.

The Equality Act 2010 makes it unlawful to discriminate against a disabled person in all areas of employment, including recruitment. The Police Service welcomes people with disabilities and will do its best to make reasonable adjustments to the working arrangements and/or the working environment providing it is possible to do so.

Should you require reasonable adjustments during the recruitment process, please let us know during the selection process. Please contact GMP Recruitment @ gmprecruitment1@gmp.police.uk

As an equal opportunities’ employer, GMP is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join GMP.

Policing values are enshrined in the Ethical Policing Principles (a copy of which is attached).

The portal to upload Tattoos should not be used to upload CV’s or Expressions of Interest if you do this your application will not be included in the recruitment process.

Retiring Police Officers should be aware that there may be tax implications if they are returning to work for GMP within 6 months of retiring. (Please see further information sheet attached).

Apprentices; you must be in the last 6 months of your apprenticeship to be eligible to apply for this role.