Based at Hyde police station in Tameside, The Central Ticket Office (CTO) is part of our Transport Police and Crime Command (TPACC) and is responsible for the administration and processing of Road Safety Camera offences, Fixed Penalties, Traffic Offence Reports and any associated driver awareness courses.
The office deals with the prosecutions of offenders who fail to comply with the Road Traffic Act and oversees the deployment and use of Road Safety Camera equipment with the aim of reducing those killed and seriously injured on the roads of Greater Manchester.
The Admin Assistant Messenger plays a key role in the Central Ticket Office, supporting Teams and Team Leaders with an efficient postal and correspondence administration service to the Central Ticket office. This includes opening internal and external post, evaluating the same and accurately scanning documents to related files and distributing correspondence and post to the respective area within the Central Ticket Office.
Staff will manage outgoing post batches using electronic postal equipment, ensuring all batch work volume is recorded and verified to enable outgoing post to be proven in court.
Staff must be available for all postal collections and deliveries at appropriate times and be able to use various office equipment such as printers, photocopiers and all postal and scanning equipment, dealing with the maintenance and fault reporting for all postal equipment.
A candidate is sought who can take personal responsibility for managing own workload and provide assistance to colleagues. They must be able to work with a minimum of supervision and be willing to learn new procedures and adapt to new technology.
Good interpersonal skills are required to enable the post-holder to work closely with staff and managers and all other internal and external customers to achieve desired outcomes.
The role, although busy, will be rewarding for the right applicant.
Please refer to the attached Job Description for further details regarding the skills required to do this role. The Job Description has been signposted to indicate at which stage of the process each criterion will be tested.
In order to be short‑listed applicants should provide evidence, limiting their responses to each individual criterion to no more than 150 words, for the essential and desirable criteria marked AF (application form) from the job description.
Candidates who do not demonstrate on the application criteria identified as essential and being assessed at application form (AF) may not be shortlisted.
