Greater Manchester Pension Fund invites applications for a Customer Services Section Manager to lead our Customer Services team within the Communications and Engagement function in Droylsden. The role supports the Strategic Lead to drive service improvements and deliver key objectives.
The position involves guiding helpline and face‑to‑face support, delivering KPIs, managing teams, and analysing data to understand demand, trends and performance, with hybrid working and a strong benefits package.
#J-18808-LjbffrHybrid Pension Services Manager — Member Support in Droylsden employer: Greater Manchester Pension Fund
At Greater Manchester Pension Fund (GMPF), we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values professional development and employee well-being. With flexible hybrid working arrangements, a generous benefits package including automatic enrolment into the Local Government Pension Scheme, and a commitment to equality and diversity, GMPF is dedicated to fostering a high-performing environment where our employees can thrive while making a meaningful impact on the financial well-being of our members.
Contact Details:
Greater Manchester Pension Fund Recruitment Team
