Team Manager Referral and Assessment Hub in Salford

Team Manager Referral and Assessment Hub

Band 7

Main area Mental Health Grade Band 7 Contract Permanent Hours.

• Full time
• Flexible working

37.5 hours per week (Happy to discuss flexible working) Job ref 437-8228996.

Site Salford Community Town Salford - Community Bases Salary £49,387 - £56,515 per annum pro rata Salary period Yearly Closing 24/09/2026 23:59.

Job overview

As part of community transformation we are changing the way we Support individuals who are referred to Community Mental health services. We are continuing to develop the referral and assessment hub and are looking to recruit a B7 Team Manager to support the ongoing transformation of the service.

This post is a full time position (37.5 hours per week) and the working hours will be 9am - 5pm 5 days per week . The Hub is currently operational Monday to Friday 9am to 5pm so flexible working can be discussed. The post holder will be expected to travel across Salford and expected that base will be flexible.

This post includes participation in the Bronze on call rota.

Main duties of the job

Key duties willinclude:

Support the team to:

• Triage all referrals coming into the referral and assessment hub as part of a team. Providing an onward journey if not appropriate for Community Services.
• Completing assessments for those people requiring specialist mental health services under Community Mental Health Team or Neighbourhood Mental Health Team.
• To provide line management and Team management.
• To link in with CMHTs, NMHT and wider community services, and attend meetings as needed.
• To develop and maintain relationships and pathways with other services
• To promote awareness of the role of the referral and assessment hub, within local service area/team, GP practices and the wider community.
• Supporting with service management
• Support with policy and service improvement and development
• Supporting service user, carer and stakeholder involvement
• Promote a culture of learning, education and professional development
• Championing quality assurance by establishing quality standards relating to the service user and carer experience, implementing Divisional Action Plans and undertaking complaint investigations
• Adherer to the principles of safeguarding of children and vulnerable adults in line with Trust Policy and local reporting procedure and ensuring junior staff compliance with this.

Please see the full job description and person specification for more details.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000 members of staff, who deliver services from more than 120locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see attached job description and person specification

Band

Saturday (midnight to midnight) and any week day after 8pm and before 6am

All time on Sundays and Public Holidays (midnight to midnight)

1

2

3

4 – 9

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Person specification

Other requirements

• Able to travel around the Trust footprint
• Ability to work over 24 hour, 7 days a week team, to facilitate line management and support practitioners.
• Participate in bronze on call rota subject to agreement

Skills and abilities

• Understand all Trust Policies and Procedures
• Understand the Trusts Strategic Goals and how they can support them
• Understand the need to safeguard children and vulnerable adults
• Carry out all duties and responsibilities of the post in accordance with Equal Opportunities, equality and Diversity and dignity in care and work policies and principles
• Maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date
• Take reasonable care of the health and safety of yourself and other persons
• Contribute to the control of risk and to report any incident, accident or near miss
• Protect service users, visitors, and employees against the risk of acquiring health care associated infections
• Take responsibility for own learning and development
• Evidence of ongoing professional development.
• A degree or equivalent in leadership and management.
• Experience of change projects / Managment

Knowledge

• Offer advice and consultation to members of the multi-disciplinary team based on solid clinical experience of mental health nursing.
• Support the Team Managers and other Senior Practitioners / Professional Leads in the daily operation of the Teams.
• Lead on the implementation of, the Trust-wide Strategies across the Directorate
• Facilitate a culture of lifelong learning, including involvement in the process of Individual Development and Personal Review (IDPR), and Personal Development Plans.
• Participate in and ensure provision of Clinical Supervision, both as Supervisee and Supervisor and an understanding of the Knowledge, Skills Framework under Agenda for Change
• Promote a learning environment for students
• Ensure compliance with policy, procedure, and protocol, in consultation with the Team Managers, other Senior Practitioners and Professional Leads
• Participate in multi-agency meetings e.g., Protection of Vulnerable Adults, Child Protection.
• Understand the Clinical Governance agenda and provide professional representation in local groups supporting consultation and implementation.
• Full understanding of the Care Programme Approach including the needs and rights of Carers.
• Understanding of current national policy and initiatives in relation to severe and enduring mental health issues.
• Good knowledge of assessment and triage of referrals

Experience

• Post registration experience of working in multi-disciplinary Home Treatment team or other mental health community services
• Evidence of post registration specialist training and development.
• Experience of participating in audit and an understanding of implementing Action plans relating to the outcome of audits
• Knowledge of requirements under the Care Programme Approach including the needs of carers and the mental health Minimum Data Set.
• Previous experience in a clinical leadership role

Qualifications/experience

• Professional qualification and current registration (Qualified RMN, OT or Social Worker)
• Post registration training relevant to mental health/leadership/management

Important Information about working for GMMH:

All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application.The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship.

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it here .

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Emma Mcdaid Job title Clinical Service Manager. Email address Emma.Mcdaid@gmmh.nhs.uk Additional information

Please contact Emma Mcdaid Clinical service manager for more information about this role.

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