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- Tasks: Provide top-notch admin support and manage a dynamic team in a healthcare setting.
- Company: Join Greater Manchester Mental Health, a leading provider of mental health services.
- Benefits: Enjoy 27 days annual leave, excellent pension, and wellbeing programmes.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: 5 GCSEs including English and Maths; management experience preferred.
- Other info: Diverse workplace committed to inclusivity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
To provide comprehensive administrative support and to manage and co-ordinate the administrative and ancillary support function, ensuring the most efficient and effective use of resources.
The post holder will have line management responsibility for the administration, clerical and support staff, and will be responsible for the coordination of the validation of all reports coming into the service in regards to data quality and data completeness. The post holder will be responsible for the assurance of meeting all local and national targets, flagging up any issues that may come to light.
Main duties of the job:
- Ensuring all systems and processes are adequate and effective in ensuring all service users are received, treated and discharged from service within nationally and locally agreed timeframes.
- Ensure all service users are greeted into the clinic setting in a patient focused manner ensuring excellent customer service.
- Ensure systems are in place to ensure all patients that Do Not Attend are appropriately followed up or discharged according to clinical advice.
- Ensure the implementation of and adherence to relevant Trust policies and procedures.
Staff benefits:
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- fuelGenie Fuel Cards (for applicable roles)
Person specification:
Qualifications and experience:
Essential criteria:
- 5x GCSE passes to include English and Maths
- Management Experience 2 years
Desirable criteria:
- Worked in an admin role in a clinical setting
- Familiar with EPR system
- IT Qualification
The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.
Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer. The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.
We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities.
If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.
Sponsorship:
We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship.
If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.
Senior Administrator in Salford employer: Greater Manchester Mental Health
Contact Detail:
Greater Manchester Mental Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator in Salford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Greater Manchester Mental Health. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by researching the Trust's values and recent projects. Show us you’re genuinely interested in how they operate and how you can contribute!
✨Tip Number 3
Practice your responses to common interview questions, especially around management experience and patient-focused service. We want to see your confidence shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Senior Administrator in Salford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Senior Administrator role. We want to see how you can contribute to our mission at GMMH, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. Remember, less is often more!
Showcase Your Management Skills: Since this role involves line management, be sure to highlight any previous management experience you have. We’re looking for leaders who can inspire and coordinate a team effectively, so share those success stories!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Greater Manchester Mental Health
✨Know Your Stuff
Make sure you understand the role of a Senior Administrator inside out. Familiarise yourself with the key responsibilities, especially around managing administrative functions and ensuring data quality. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Management Skills
Since this role involves line management, be ready to discuss your previous management experience. Prepare specific examples of how you've successfully led a team, resolved conflicts, or improved processes. This will demonstrate your capability to handle the responsibilities of the job.
✨Customer Service is Key
The job emphasises excellent customer service, so think of instances where you've gone above and beyond for clients or patients. Be prepared to share these stories during the interview to highlight your commitment to patient-focused care.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's culture, the team you'll be working with, and how success is measured in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
