UEC Quality Matron in Prestwich

The Quality Matron is responsible for supporting the Clinical Service Manager for Urgent and Emergency (UEC) and Head of Clinical Pathway for UEC with the clinical quality agenda across the Urgent and Emergency Care teams in GMMH. The UEC teams include Home Based Treatment Team (HBTT), Mental Health Liaison Team (MHLT), Mental Health Urgent Triage (MHUT) and NHS 111. The post holder will provide clinical leadership to each of the UEC Teams and provide direction for staff in maintaining clinical standards of care and in implementing clinical and quality service improvements. This includes ensuring that Care Quality Commission (CQC) essential standards are met and exceeded.

Matrons are vital to delivering high quality care to patients and their relatives across the NHS and the wider health and care sector. They are instrumental in promoting high standards of clinical care, reducing health inequalities and promoting equality for all, workforce retention and recruitment, staff education and development, compassionate, inclusive leadership and patient safety. The matron’s role is the cornerstone of improving the quality of patient care. They do this through visible inclusive leadership and engagement with patients and families, frontline staff and senior management teams. Matrons provide key assurance to the board, providing evidence that the organisation is delivering safe care and supporting and developing staff to fulfil their roles.

Main duties of the job

• Inclusive leadership, professional standards and accountability
• Governance, patient safety and quality
• Workforce planning and resource management
• Patient experience and reducing health inequalities
• Performance and operational oversight
• Digital and information technology
• Education, training and development
• Research and development
• Collaborative working and clinical effectiveness
• Service improvement and transformation

Person specification

Education and Qualification

• Registered Mental Health Nurse
• Evidence of post qualification clinical training/professional development.
• Extensive experience of working in an urgent and emergency care mental health services in a leadership/managerial position.
• Evidence of ongoing professional development
• A degree or equivalent in leadership and management

Experience

• Experience of working with service users experiencing mental health difficulties in urgent and emergency setting.
• Audit and research practices relevant to clinical area
• Quality improvement Delivery
• Experience of high level clinical risk assessment and management
• Delivery of clinical education QI training at silver level

Important Information about working for GMMH: All positions within the Trust are subject to satisfactory pre-employment checks. The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH. Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer. The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities.

If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.