Talking Therapies Senior Performance Analyst in Manchester

Talking Therapies Senior Performance Analyst

Band 7

Main area Business Intelligence Grade Band 7 Contract Permanent Hours Full time - 37.5 hours per week (Happy to discuss flexible working.) Job ref 437-7945034-A

Site Chorlton House, Manchester Town Manchester Salary £49,387 - £56,515 per annum pro rata Salary period Yearly Closing 22/09/2026 23:59

Job overview

This is a senior analytical role within the Talking Therapies Division, focused on using performance intelligence and modern digital tools to improve how services operate, support decision ‑ making and make a meaningful difference to outcomes for people accessing Talking Therapies across Greater Manchester.

Main duties of the job

Working as part of the Talking Therapies Performance Team, the post holder will lead the development, production and continual improvement of high ‑ quality performance analysis that underpins effective operational management, service improvement and strategic decision ‑ making across the Division.

The role combines analytical expertise with leadership responsibility. The post holder will provide line management and professional leadership to analysts within the team, helping to foster a strong performance and information culture across Talking Therapies.

Innovation and development are central to the role. The post holder will actively explore, assess and implement modern digital tools and approaches – including Power BI, SQL, Power Automate, Robotic Process Automation tools and AI approaches – to improve efficiency, data quality and the way insight is delivered to services.

Through robust analysis and clear, accessible reporting, the role will directly support improvements in access, waiting times, equity, recovery and improvement outcomes for people accessing NHS Talking Therapies services.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over7000members of staff, who deliver services from more than160locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see attached job description and person specification

• Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Graduate level qualification and/or relevant suitable experience or knowledge.
• Evidence of continuing professional development.
• Relevant academic or vocational qualification relating to IT, analysis, statistics or dashboard development

Experience

• Experience of a Performance and Information Management role within a complex organisation
• Demonstrable experience designing and developing Power BI or similar dashboards and reports for operational and strategic use.
• Experience writing SQL queries against a data warehouse or relational database environment.
• Experience providing line management and/or supervision within a team
• Experience with extracting datasets, ensuring accuracy and compliance with data requirements
• Experience of handling Freedom of Information (FOI) requests in compliance with statutory deadlines.
• Experience operating in a context of ongoing performance improvement and organisational change.
• Experience of a Performance and Information Management role within the NHS.
• Experience using Power Automate, Robotic Process Automation or Microsoft Copilot.
• Project Management training (e.g. PRINCE2).

Knowledge

• Knowledge of the national performance framework for Talking Therapies
• Understanding of Information Governance principles, GDPR and NHS data standards.
• Knowledge of the NHS Talking Therapies national dataset and submission requirements.

Skills and Abilities

• Proficiency in Power BI, including dashboards, DAX and data modelling or equivalent experience with a different dashboard platform.
• Able to interpret large volumes of complex data and present findings effectively, communicating complex data and technical information clearly to non-technical audiences.
• Ability to influence and persuade others
• Ability to develop and implement policies and promote service development within sphere of responsibility.
• Excellent organisational skills; able to plan, manage and prioritise workload for self and team to meet deadlines.
• Ability to work autonomously, demonstrating initiative and a proactive, self-motivated approach.
• Familiarity with emerging tools such as Power Automate, Robotic Process Automation and LLMs.
• Understanding of analytical and statistic techniques used to measure performance in the NHS, e.g. SPC charts, etc.

Other Requirements

• Professional, innovative and diplomatic approach to work, with the ability to operate independently on own initiative.
• Strong analytical and judgmental skills
• Commitment to equality, diversity and inclusion in all aspects of service delivery

Important Information about working for GMMH:All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application.The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – clickhere .

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it here .

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.

**Please note, this vacancy may be closed at any time if sufficient applications have been received**

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

As a service user, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support.