At a Glance
- Tasks: Support medical teams with admin tasks like typing, minute taking, and managing patient calls.
- Company: Join Greater Manchester Mental Health Trust, a leading provider of mental health care in the region.
- Benefits: Enjoy 27 days annual leave, flexible hours, and opportunities for professional development.
- Other info: Diversity is valued; applications from under-represented groups are encouraged.
- Why this job: Be part of a vibrant team making a real difference in mental health care while enjoying a dynamic work culture.
- Qualifications: 1 year admin experience, GCSE Maths and English, and familiarity with IT systems required.
The predicted salary is between 24000 - 36000 £ per year.
Main area: Mental Health
Grade: NHS AfC: Band 3
Contract: Fixed term - 12 months (FTC)
Hours: Full time - 37.5 hours per week (Monday-Friday 9am - 5pm)
Job overview
To support the Medical PA in providing a comprehensive administrative service to the medical teams within Cromwell House. The Clinical Secretary will undertake general office duties, including typing medical correspondence, taking minutes of ward rounds, and managing calls from patients, carers, relatives, and health and social care professionals.
Main duties of the job
- Undertake audio/shorthand/clerical duties for consultants, including minute taking, clinical letters, reports, discharge correspondence, and clinical activity data inputting.
- Support related to consultant tutorials may also be required.
- Provide a first point of contact for written and telephone enquiries on behalf of your consultants, using judgment to determine validity and priority.
- Handle admission enquiries, maintaining patient confidentiality at all times.
- Liaise with General Practitioners regarding clinic and domiciliary visits.
- Coordinate with outside agencies, including Social Services, Coroner’s Office, hospitals, and other medical services, using knowledge and judgment appropriate to each situation.
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000 staff across more than 160 locations, providing inpatient and community-based mental health care across Greater Manchester and beyond. Manchester offers a vibrant environment, from beautiful countryside to a lively city with excellent shopping, entertainment, and dining options. Our staff enjoy their work, opportunities for development, and a culture of innovation to improve patient care.
Detailed job description and main responsibilities
See attached job description and person specification.
Shift details: Saturday (midnight to midnight), any weekday after 8pm and before 6am, all time on Sundays and public holidays.
Annual leave: 27 days plus bank holidays, increasing to 29 after 5 years and 33 after 10 years.
Person specification
- Minimum 1 year experience in administration
- GCSE Maths and English
- Previous experience in a clinical setting
- Experience with electronic systems
- Knowledge of IT systems
Important information
All positions are subject to pre-employment checks, including a DBS check, which may require enrolment in the DBS Update Service for a fee of £16/year. Applicants with experience in mental health, learning disabilities, or substance misuse are encouraged to apply. The Trust is committed to safeguarding and promoting diversity, encouraging applications from under-represented groups.
Additional notes
The use of AI in application writing is monitored, and responses may be explored further during interviews. The Trust is an approved sponsor for the Skilled Worker visa; eligibility and sponsorship details are available online. Relevant experience outside the NHS will be considered for salary calculation. Please contact the Recruitment Team for details. Note: This vacancy may close early if sufficient applications are received.
Clinical Team Administrator in Eccles employer: Greater Manchester Mental Health
Greater Manchester Mental Health is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. With a focus on leadership in psychological services, this role at Royal Bolton Hospital provides unique opportunities for growth and innovation in acute care, all while being part of a dedicated team committed to delivering high-quality mental health services.
Contact Details:
Greater Manchester Mental Health Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Team Administrator in Eccles
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description, such as minute taking and managing patient enquiries. Practising these skills can give you a solid edge during the interview.
✨Tip Number 2
Research Greater Manchester Mental Health Foundation Trust to understand their values and culture. This knowledge will help you tailor your responses in interviews and demonstrate your genuine interest in working with them.
✨Tip Number 3
Network with current or former employees of GMMH, especially those in administrative roles. They can provide insights into the work environment and expectations, which can be invaluable for your preparation.
✨Tip Number 4
Prepare to discuss your experience in a clinical setting and how it relates to the role. Be ready to share specific examples that highlight your ability to handle sensitive information and work under pressure.
We think you need these skills to ace Clinical Team Administrator in Eccles
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in administration, particularly in a clinical setting. Emphasise any specific skills related to audio typing, minute taking, and managing enquiries.
Craft a Strong Cover Letter:Write a cover letter that addresses the key responsibilities of the Clinical Team Administrator role. Mention your understanding of patient confidentiality and your ability to liaise with various stakeholders, such as General Practitioners and outside agencies.
Highlight Relevant Experience:In your application, clearly outline your previous administrative roles and any experience you have in mental health or similar fields. Use specific examples to demonstrate your skills and knowledge of IT systems.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Greater Manchester Mental Health
✨Know Your Role
Familiarise yourself with the responsibilities of a Clinical Team Administrator. Understand the importance of administrative support in a clinical setting, especially in mental health, and be ready to discuss how your skills align with these duties.
✨Demonstrate Communication Skills
As the first point of contact for patients and professionals, strong communication is key. Prepare examples of how you've effectively handled enquiries or managed sensitive information in previous roles.
✨Showcase Your IT Proficiency
Since the role requires experience with electronic systems, be prepared to discuss your familiarity with various IT systems. Highlight any specific software you’ve used in past positions that would be relevant to this job.
✨Emphasise Confidentiality
Handling patient information requires a high level of confidentiality. Be ready to explain how you ensure privacy in your work and why it’s crucial in a healthcare environment.
