Deputy Team Manager in Bolton

• Main area: Mental Health
• Grade: Band 6
• Hours: Full time, Flexible working, 37.5 hrs per week (Happy to discuss flexible working)
• Job ref

| Site: Barnett House, Town Bolton | Salary: £39,959 - £48,117 per annum | Closing: 19/07/ :59

Job overview

We are seeking an enthusiastic and motivated Deputy Team Manager to join our Early Intervention in Psychosis team.

This is an exciting opportunity to support the delivery of high‑quality, recovery‑focused care for individuals experiencing a first episode of psychosis.

Working closely to assist the Team Manager, you will play a key leadership role in ensuring safe, effective, and person‑centred service delivery, in line with national EIT standards and NHS priorities.

We are looking for a committed professional who is a registered mental health nurse, occupational therapist or social worker, who is passionate about early intervention and recovery and able to demonstrate strong communication, organisational and clinical skills.

Main duties of the job

• Assist the Team Manager in providing effective leadership to the team.
• Deputise for the Team Manager as required.
• Undertake delegated responsibilities as agreed with Team Manager.
• Assist in the management and coordination of all services delivered to the service user within the clinical area.
• Assist the team manager in the implementation, monitoring and updating of the services Standard Operational Procedure and overall philosophy for the clinical area.
• Support the Team Manager in ensuring suitable performance of the team against local and national standards and policies to ensure a robust, appropriate offer of clinical care is available to those under the service.
• The post holder will operate as part of an integrated multi-disciplinary team, undertaking an even balance of managerial and clinical activity.
• The post holder will demonstrate an attitude which respects and values service users’, their carers, colleagues and other professionals.
• Detailed responsibilities
• Assist the Team Manager in providing effective leadership to the team.
• Deputise for the Clinical Team Manager as required.
• Undertake delegated responsibilities as agreed with Clinical Team Manager.
• Support the formulation and implementation of clinical and operational practices, and procedures as appropriate.
• Assist with the effective deployment of staff and other resources within the team to deliver the required service and agreed standards.
• Participate in the recruitment, selection, and induction of new staff.
• Participate in the Duty Rota according to current locality structures.
• Assist in the management and coordination of all services delivered to the service user within the clinical area over service operating times, optimising all available resources.
• Assist the team manager in the implementation, monitoring and updating of an operational policy and philosophy for the clinical area.
• Ensure the principles of Clinical Governance are incorporated in service delivery by maintaining a high-quality service based on agreed clinical standards.
• Ensure that service users are cared for within the confines of their respective Mental Health Act status and adhere to the requirements of the MHA 1983 and the corresponding Code of Practice.

This may include liaison with the home office for restricted service users.

• Ensure adherence and implementation of Effective Care Coordination.
• Ensure that Trust policies and procedures are understood and adhered to by all staff within their scope of responsibility.
• Assist in the development of local protocols involving team members to ensure a high standard of service delivery is achieved and maintained.
• Support the process of staff participation in the formulation of new ideas/suggestions to improve service user care and service delivery.
• Assist the manager in the implementation of the Managing and Management Attendance Policies.
• Provide statistical information on workforce and service user activity as required.
• Assist in the maintenance and updating of the unit’s equipment inventories and service schedules.
• Ensure regular servicing, maintenance, repair or replacement as required.
• Adhere to Health and Safety, COSHH and Medical devices Agency regulation.
• Ensure effective processes of communication are established, maintained, and regularly evaluated within designated team.
• Assist in the development and maintenance of positive networks with partner agencies to support the delivery of the service.
• Contribute to the maintenance and monitoring of a framework for risk management and Health and Safety that ensures timely and effective planning and appropriate actions.
• Assist in the investigation of complaints and incidents at team level in accordance with Trust Policy.
• Assist in Serious Untoward Incident investigations/reviews as required.
• Co-ordinate utilities, equipment and service and report/refer issues to respective managers where necessary.
• Provide relevant staff with the necessary management supervision regarding the coordination and delegation of duties, to ensure a comprehensive and consistent delivery of care is maintained.
• Ensure that the nursing practice of the clinical area adheres to the Trust’s policies and procedures.
• Participate in own managerial supervision with Team Manager.
• Support the Team Manager in offering case load supervision to monitor the standards of service user care and ensure record keeping is in accordance with Professional and Trust standards.
• Be a part of the development, implementation and evaluation of programmes of care and act as Care Coordinator as required.
• Assist in the development and implementation of integrated care pathways, including appropriate service user assessments/referrals and models of care.
• Provide information, education and support for family members, carers and other relevant professionals.
• Ensure the clinical environment is conducive to promote service user’s health, safety and well‑being, thereby preserving and respecting each service user’s personal dignity, privacy, religious and cultural beliefs.
• Ensure record keeping is in accordance with Professional and Trust standards.
• Work in a professional and collaborative manner with the multi‑disciplinary team.
• Participate and promote positive intra‑agency working.
• Participate and assist in setting standards of service user care based on sound research findings and monitor the performance of this.
• Ensure all staff have up to date Individual Personal Appraisal and Personal Development Plan in accordance with Trust Policy.
• Coordinate and nominate staff for appropriate courses, including mandatory training, according to service need and Personal Development Plans.
• Organise and undertake teaching where appropriate.
• Demonstrate the acquisition and application of knowledge in line with current research and evidence‑based practice.
• Undertake appropriate continuing professional development relevant to your role responsibilities and promote a positive learning environment.
• Coordinate preceptorship and mentorship as required.
• Provide evidence to support development around the Trust Appraisal system which may include the KSF or other competency profiles.
• Participate in regular supervision, engage in reflective practice and be committed to continued development.
• Work in a professional and collaborative manner with the multi‑disciplinary team. Develop own skills and knowledge and contribute to the development of others.
• Ensure staff awareness of Clinical and Corporate Governance and the need for research‑based practice.
• Undertake and participate in appropriate audit, quality assurance programmes and research as directed.
• Promote a service philosophy that is strongly recovery focussed for service users and carers.
• Ensure the promotion of Personalisation within the service users recovery plans.
• Promote user and carer involvement in the evaluation and development of services.
• Adhere to the principles of safeguarding of children and vulnerable adults in line with Trust Policy and reporting local procedures and support the team in this where required.
• Carry out all duties and responsibilities of the post in accordance with the Trust’s Equal Opportunities, Equality and Diversity and Dignity in care and work policies.
• Avoid unlawful discriminatory behaviour and actions when dealing with colleagues, service users, NHS contractors and the general public.
• Promote awareness of and respect for equality and diversity and dignity in care and work in accordance with Trust policies and procedures.
• Treat all staff, service users, NHS contractors and the general public with dignity and respect at all times.
• Understand and comply with all Trust policies, procedures, protocols and guidelines.
• Understand the Trust’s Strategic Goals and how you can support them.
• Understand the need to safeguarding children and vulnerable adults and adhere to all principles in effective safeguarding.
• Access only information, where paper, electronic, or, in another media, which is authorised to you as part of the duties of your role.
• Maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date.
• Ensure day‑to‑day activities embrace sustainability and reduce the impact upon the environment by minimising waste and maximising recycling; saving energy; minimising water usage and reporting electrical faults, water leakages or other environmental concerns to the facilities department or their line manager.
• Take reasonable care of the health and safety of yourself and other persons.
• Contribute to the control of risk and report any incident, accident or near miss.
• Protect service users, visitors and employees against the risk of acquiring health care associated infections.
• Take responsibility for your own learning and development by recognising and taking advantage of all opportunities to learn in line with appraisal and supervision.

Person specification

Education / Qualifications

• An up‑to‑date qualification and professional registration (to be maintained) in health care at graduate level in nursing, social work, or allied health profession.
• Leadership/Management training.

Experience

• Experience of working in a setting relevant to the role.
• Experience of mentorship, and coordination of staff.
• Experience of care coordination and holding a caseload of service users.
• Experience of Care Planning process.
• Working in a multi‑agency framework.
• Demonstrate a contribution to change management process.
• Demonstrate experience of problem‑solving approaches.
• Experience of working with people with psychosis and their families.
• Experience in positive leadership of a team.

Skills & Abilities

• Demonstrate sound leadership qualities and an understanding of management styles.
• Understanding of quality and change management in the clinical setting.
• Ability to delegate and coordinate.
• Ability to work to deadlines.
• Ability to communicate in a variety of settings.
• Able to present factual information and refer questions to others where appropriate.
• Able to deal with sensitive issues with tact and diplomacy.
• Ability to develop effective interpersonal relationships with colleagues.
• Ability to maintain confidentiality of both service users and members of the team when required.
• Project Management.
• Formulation of reports.
• Resource and Budget management.
• Other requirements
• Excellent interpersonal skills.
• Committed to continuous professional development.
• Accountable for decisions made and actions in work.
• Respectful towards professionals, service users and their families/carers.
• Enthusiastic about supporting service users to achieve their recovery goals.
• Supportive towards service users and colleagues.
• Demonstrate a commitment to respecting and displaying the Trust Values at all times.
• There will be a requirement to travel across the wide footprint of the Bolton area on a daily basis and on occasion the Trust to attend meetings and events relevant to the role.

Access to personal transport is essential.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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