At a Glance
- Tasks: Provide essential admin support to a dynamic mental health team and engage with service users.
- Company: Join Greater Manchester Mental Health, a leading provider of innovative mental health services.
- Benefits: Enjoy 27 days annual leave, competitive salary, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to inclusive healthcare and community support.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in administration and strong communication skills are essential.
The predicted salary is between 25760 - 27476 £ per year.
Role is based at Brook Heys which is a patient facing site within Trafford Community services working for the Community Mental Health Team Central & South Trafford. You will be taking incoming calls and greeting service users attending clinics with the team for the CMHT. Logging daily referrals to the team, recording clinical meeting notes, arranging outpatient appointments for service users and creating letters. Working in a fast paced working environment within a multi-disciplinary Community Mental Health Team.
Main duties of the job:
- To provide admin support to the clinical team in relation to clinical correspondence, appointment booking and referral processing.
- To provide an efficient and effective administrative service to the CMHT Central & South Trafford Team.
- Processing referrals, coordinating appointments for our service users and their carers where appropriate, typing of general correspondence, reports etc.
- Minute taking on occasion at MDT, professional and Safeguarding meetings.
- Accurate recording of data quality information.
- To have a flexible approach in providing admin support to the multi-disciplinary teams working with the client group with mental health problems.
There will be client and carer telephone contact therefore good communication skills are essential.
Knowledge:
- Data Protection and Patient Confidentiality.
- Mental health and NHS knowledge.
Education:
- Competency based qualification or demonstrable experience.
Skills and Abilities:
- EPR systems knowledge.
Important Information about working for GMMH:
The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.
Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer. The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.
We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities.
If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.
CMHT Central & South Trafford - Team Administrator in Altrincham employer: Greater Manchester Mental Health
Greater Manchester Mental Health is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. With a focus on leadership in psychological services, this role at Royal Bolton Hospital provides unique opportunities for growth and innovation in acute care, all while being part of a dedicated team committed to delivering high-quality mental health services.
Contact Details:
Greater Manchester Mental Health Recruitment Team
