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- Tasks: Coordinate patient admissions and discharges while providing admin support in a fast-paced environment.
- Company: Join Greater Manchester Mental Health, a leading provider of mental health services with over 7,000 staff.
- Benefits: Enjoy opportunities for development, innovation, and a vibrant work-life balance in Greater Manchester.
- Why this job: Be part of a dynamic team making a real impact on patient care and flow.
- Qualifications: Must be able to work shifts, think quickly, and handle pressure effectively.
- Other info: This role is not eligible for sponsorship unless specific criteria are met.
The predicted salary is between 24000 - 36000 £ per year.
GMMH Bed Management and Patient Flow team aim to promote effective patient flow based on individual service users\’ care pathways, ensuring least restrictive practice and optimizing lengths of stay.
The band 3 bed coordinators are expected to provide administrative support to a senior band 7 clinician over a 24/7 period, ensuring all requests for admission are dealt with in a timely and professional manner.
The role involves working shifts over a 24/7 schedule, including some night work in a fast-paced environment. The team seeks individuals who can work well under pressure, show initiative, and are solution-focused.
The post holder will coordinate calls for on-call psychiatry between 5pm and 9am for the 2nd line on-call doctor, logging all calls, contacting the doctor with work requests or leaving messages if busy, and maintaining a log accessible to support workload prioritization.
Please note – This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules effective from 22/07/2025. Separate provisions apply to workers sponsored and holding a Skilled Worker visa since prior to 04/04/2024.
This is an exciting opportunity to join the GMMH Patient Flow and Bed Management Team based at Old Trust HQ, Prestwich Hospital.
The post holder will:
- Perform administrative functions related to coordination of all admissions and discharges to and from inpatient areas, including OAPs, supported by a senior practitioner at all times.
- Be responsible for liaising with inpatient units to identify capacity, arrange admissions, and book transport to facilitate admissions, discharges, and transfers in line with GMMH policies and procedures.
The team manages admissions and discharges across the GMMH footprint in a busy environment. The successful candidate must work well under pressure and be able to think quickly. The role requires shift work over 7 days, including nights.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000 staff across more than 122 locations, providing inpatient and community mental health services across Greater Manchester and beyond.
Greater Manchester offers a vibrant environment, from scenic countryside to a lively city with shopping, entertainment, and dining options. Our staff enjoy their work, opportunities for development, and are encouraged to innovate to improve care.
For further details or informal visits, contact:
Name: Michaela Rossington
Job Title: Senior Administrator
Email: michaela.rossington@gmmh.nhs.uk
Telephone: 0161 357 1329
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Patient Flow Co-ordinator employer: Greater Manchester Mental Health NHS Foundation Trust
Contact Detail:
Greater Manchester Mental Health NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Flow Co-ordinator
✨Tip Number 1
Familiarise yourself with the GMMH policies and procedures related to patient flow and bed management. Understanding these guidelines will help you demonstrate your knowledge during the interview and show that you're ready to hit the ground running.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, especially in healthcare or administrative roles. Be prepared to discuss specific examples of how you've successfully managed pressure and prioritised tasks in similar situations.
✨Tip Number 3
Reach out to current or former employees of GMMH to gain insights into the team culture and expectations. This can provide you with valuable information to tailor your approach and questions during the interview.
✨Tip Number 4
Prepare to discuss your problem-solving skills and how you would handle specific scenarios related to patient admissions and discharges. Think of examples where you've had to think on your feet and come up with effective solutions quickly.
We think you need these skills to ace Patient Flow Co-ordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Patient Flow Co-ordinator position. Highlight key skills such as working under pressure, initiative, and solution-focused thinking in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous administrative roles, experience in healthcare settings, or situations where you successfully managed high-pressure tasks.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the organisation. Mention specific examples from your past experiences that demonstrate your ability to coordinate admissions and discharges effectively.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the administrative nature of this role.
How to prepare for a job interview at Greater Manchester Mental Health NHS Foundation Trust
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Patient Flow Co-ordinator. Familiarise yourself with the key tasks such as coordinating admissions and discharges, liaising with inpatient units, and managing calls for on-call psychiatry. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Problem-Solving Skills
Given the fast-paced environment of the role, be prepared to discuss examples of how you've successfully handled pressure in previous positions. Highlight specific instances where you showed initiative and found solutions to challenges, as this is crucial for the team.
✨Emphasise Teamwork and Communication
The role involves working closely with various teams and individuals. Be ready to talk about your experience in collaborative settings and how you effectively communicate with others. This will show that you can work well within the GMMH framework.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could include inquiries about the team dynamics, opportunities for professional development, or how success is measured in the role. It shows your genuine interest in the position and the organisation.
