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- Tasks: Lead the Culture of Care programme, engaging with patients and stakeholders daily.
- Company: Join Greater Manchester Mental Health, a leading provider of mental health services in the region.
- Benefits: Enjoy flexible working options, travel expenses, and opportunities for personal development.
- Why this job: Make a real impact by using your lived experience to enhance mental health care and support others.
- Qualifications: Ideal for those with lived experience of mental health challenges or dual diagnoses.
- Other info: Work from Prestwich Hospital with occasional travel to other locations.
The predicted salary is between 36000 - 60000 £ per year.
Greater Manchester Mental Health places great emphasis on Patient and Public Involvement and Engagement (PPIE) / Lived Experience (LEx). Underpinning everything within the Culture of Care programme is the commitment to Lived Experience leadership, co-production, and collaboration.
This post is required to help develop and implement the 12 Culture of Care standards within the programme. The post holder is required to have excellent communication skills and will be required to speak to a wide range of individuals and organisations daily.
The role of Lived Experience Lead has been developed specifically for people who have lived of experience of mental health or a dual diagnosis such as mental health and substance misuse / Learning Difficulties / Autism to support those within the Culture of Care programme to use their experiences and voice to ensure the guiding principles (Autism-informed, trauma informed and Anti-racist) of the Culture of Care remain at the forefront of the work.
The post holder will be based in the Knowsley Building at Prestwich Hospital. Project teams are based in Prestwich and Wythenshawe Hospitals. The post holder will be required to travel occasionally to South Manchester (Wythenshawe Hospital). Occasionally, the post holder will be invited to attend meetings further afield where necessary, for example network sessions in Birmingham, Liverpool, or Newcastle (expenses available for all travel).
- Create links with existing PPI groups and patient partners, and other local and national PPI organisations, enhancing patient involvement and engagement in quality improvement.
- Liaise with and develop existing relationships with patients, carers and members of the public, local organisations, third sector organisations, faith organisations and other stakeholders in the local health and social care environment, to support them in getting involved in Culture of Care activities.
- To act as a positive role model to those people using our services and your colleagues, demonstrating GMMH values within your work.
- To establish supportive and respectful relationships with people using our services within professional boundaries.
- To model personal responsibility, self-awareness, self-belief, self-advocacy, and hopefulness (via the telling of own recovery story if appropriate) to inspire and instil confidence in peers.
- To support service users to identify and overcome issues they are facing on the ward and elicit and share solutions they would find beneficial to improve the experience they are having on the ward.
- To support service users to complete the Patient CARE survey, the Patient Experience survey, and the Carer survey, to ensure accurate data and reporting on the Culture of Care project.
- Motivate and encourage other service users and carers to get involved in the Culture of Care programme.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world\’s most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
For further details / informal visits contact: Name: Leah Norton Job title: Project Manager – Culture of Care Email address: leah.norton@gmmh.nhs.uk #J-18808-Ljbffr
Lived Experience Lead - Culture of Care employer: Greater Manchester Mental Health NHS Foundation Trust
Contact Detail:
Greater Manchester Mental Health NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lived Experience Lead - Culture of Care
✨Tip Number 1
Familiarise yourself with the Culture of Care programme and its 12 standards. Understanding these principles will not only help you in interviews but also demonstrate your genuine interest in the role and how your lived experience aligns with their mission.
✨Tip Number 2
Network with current or former employees of Greater Manchester Mental Health. Engaging with them can provide valuable insights into the organisation's culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to share your personal recovery story in a way that highlights resilience and hope. This is crucial for the Lived Experience Lead role, as it showcases your ability to inspire others and connect with service users on a deeper level.
✨Tip Number 4
Stay updated on local and national PPI organisations and initiatives. Being knowledgeable about these groups can help you establish connections and demonstrate your commitment to enhancing patient involvement in the Culture of Care programme.
We think you need these skills to ace Lived Experience Lead - Culture of Care
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Lived Experience Lead position. Understand the key responsibilities and required skills, especially the emphasis on lived experience in mental health.
Highlight Relevant Experience: In your CV and cover letter, clearly outline your lived experience related to mental health or dual diagnosis. Use specific examples to demonstrate how your experiences align with the Culture of Care programme.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples in your application that showcase your ability to engage with diverse individuals and organisations effectively.
Express Your Passion: Convey your passion for patient and public involvement in mental health care. Share why you believe in the principles of co-production and collaboration, and how you can contribute to the Culture of Care standards.
How to prepare for a job interview at Greater Manchester Mental Health NHS Foundation Trust
✨Showcase Your Lived Experience
Be prepared to share your personal journey and how it has shaped your understanding of mental health. This role values lived experience, so demonstrating how your story aligns with the Culture of Care principles will resonate well with the interviewers.
✨Communicate Effectively
Since excellent communication skills are crucial for this position, practice articulating your thoughts clearly and confidently. Engage in mock interviews or discussions to refine your ability to convey complex ideas simply and effectively.
✨Understand the Culture of Care Standards
Familiarise yourself with the 12 Culture of Care standards and be ready to discuss how you can contribute to their implementation. Showing that you have done your homework will demonstrate your commitment to the role and the organisation's mission.
✨Build Connections
Think about how you can establish relationships with various stakeholders, including patients, carers, and local organisations. Be ready to share examples of how you've successfully collaborated in the past, as this will highlight your ability to enhance patient involvement and engagement.