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For Companies At a Glance
- Tasks: Support service users in wellbeing courses and assist clinicians with administrative duties.
- Company: Join Greater Manchester Mental Health NHS Foundation Trust, a leader in mental health care.
- Benefits: Enjoy 27 days annual leave, excellent pension, and wellbeing programmes.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: No specific qualifications required, just a passion for helping others.
- Other info: Be part of a dynamic team dedicated to improving mental health services.
The predicted salary is between 24000 - 36000 £ per year.
Overview
To provide support to service users at Wigan Talking Therapies, which is a Talking Therapy service within GMMH. Supporting qualified clinicians within the service you will play a role in aiding the delivery of low intensity interventions. You will have a responsibility of co-facilitating wellbeing courses alongside a qualified Psychological Wellbeing Practitioner and will take a leading role in the administrative duties for the groups.
Responsibilities
- Engage with service users, such as having conversations, co-facilitating wellbeing courses, inputting data and recording clinical notes.
- Arrange the bookings for wellbeing groups and contact service users to arrange their place on these.
- Screen referrals into the service and liaise with Senior Psychological Wellbeing Practitioners regarding referrals which need contacting for risk management.
- Engage in promotional activities and attend community events and external services to discuss pathways into Talking Therapies.
- Support clinicians with data entry and assist the performance team with correcting incorrect entries each week.
- Respond flexibly to the needs of service users and the needs of the service.
- Update PCMIS and Paris databases to record information and complete progress notes about service users, when consent has been agreed.
About the Organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000 members of staff, who deliver services from more than 160 locations. We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world\\\’s most innovative places to live and work. You will experience a great northern welcome with people famed for their warmth, humour and generosity. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Staff benefits
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- FuelGenie Fuel Cards (for applicable roles)
Role responsibilities under supervision
- Under the direction of the qualified practitioner, participate in the delivery of planned care within Talking Therapies. Undertake a range of duties which include:
- Participate in the implementation of specific programmes of care or therapy under the supervision of qualified staff
- Participate in regular supervision, engage in reflective practice and be committed to continued development
- Provide information to enable the effectiveness of care to be evaluated
- Ensure appropriate records are maintained under the direction of the qualified practitioner
- Contribute to the involvement of service users, and carers/relatives in the delivery of care
- Provide reassurance and support to service users and carers/family
- Work collaboratively within the care team to ensure that service users\\\’ needs are met
- Recognise and respond appropriately to urgent and emergency situations
- Contribute to the development of services
- Contribute to the effective and efficient use of resources
- Understand and adhere to Trust policies, procedures and clinical guidelines
- Report any concern regarding service user care to the Qualified Practitioner
- Contribute to service improvement initiatives to enhance quality of service user care
- Participate in service user and public involvement activities
- Support individuals’ equality, diversity and rights
- Participate in Serious Untoward Incident investigations/reviews as required
Important notice
This advert closes on Monday 15 Sep 2025
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Healthcare Support Worker | Greater Manchester Mental Health NHS Foundation Trust employer: Greater Manchester Mental Health NHS Foundation Trust
Contact Detail:
Greater Manchester Mental Health NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Support Worker | Greater Manchester Mental Health NHS Foundation Trust
✨Tip Number 1
Network like a pro! Get chatting with people in the healthcare field, especially those connected to GMMH. Attend local events or workshops and don’t be shy about sharing your passion for mental health support.
✨Tip Number 2
Practice makes perfect! Before any interviews, role-play common questions with a mate. Focus on how you’d engage with service users and support clinicians, as that’s what they’ll want to hear about.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let them know why you’re excited about the role. Talk about your commitment to supporting service users and improving their wellbeing.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the GMMH team and making a difference in the community.
We think you need these skills to ace Healthcare Support Worker | Greater Manchester Mental Health NHS Foundation Trust
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Healthcare Support Worker role. Highlight your relevant experience and skills that align with the responsibilities mentioned in the job description. We want to see how you can contribute to our team!
Show Your Passion: Let your enthusiasm for mental health support shine through in your application. Share any personal experiences or motivations that drive you to work in this field. We love candidates who are genuinely passionate about helping others!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly. Plus, it shows you’re serious about joining our fantastic team at GMMH.
How to prepare for a job interview at Greater Manchester Mental Health NHS Foundation Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Healthcare Support Worker. Familiarise yourself with the specific tasks mentioned in the job description, like co-facilitating wellbeing courses and engaging with service users. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As this role involves engaging with service users and supporting clinicians, it's crucial to highlight your communication skills. Prepare examples from your past experiences where you've effectively communicated or collaborated with others, especially in a healthcare setting. This will show that you're ready to connect with service users and work as part of a team.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations, such as responding to urgent needs or managing referrals. Think about potential challenges you might face in the role and prepare thoughtful responses that showcase your problem-solving abilities and commitment to service user care.
✨Demonstrate Your Commitment to Continuous Learning
The job description mentions the importance of ongoing development and reflective practice. Be prepared to discuss how you stay updated with best practices in mental health support and any training or courses you've undertaken. This shows that you're not just looking for a job, but are genuinely invested in improving your skills and the quality of care you provide.
