At a Glance
- Tasks: Engage residents in retrofitting homes to make Greater Manchester carbon neutral by 2038.
- Company: Join the GMCA's award-winning Retrofit Team making a real environmental impact.
- Benefits: Permanent contract with flexible remote working and community engagement opportunities.
- Other info: Opportunity for training and growth in a dynamic, impactful role.
- Why this job: Be part of a mission to tackle climate change and improve local housing.
- Qualifications: Experience in marketing campaigns and customer engagement, with a passion for sustainability.
The predicted salary is between 30000 - 40000 £ per year.
Contract: Permanent
Location: GMCA office or on site in the community, with remote working (within a reasonable commutable distance from Greater Manchester). (Please note: this role requires a large percentage of time to be dedicated to onsite working)
About the Role
Your role: The GMCA has an exciting opportunity for a Resident Engagement Officer (Retrofit) to join its award-winning Retrofit Team in the Environment Directorate. The role will support a team delivering over £100m of housing retrofit measures to help meet the targets in the Greater Manchester 5-year Environment Plan and Retrofit Action Plan which are aiming to make Greater Manchester carbon neutral by 2038.
This role requires the delivery of a diverse front-line service to support residents and landlords in retrofitting their homes, from promoting the available funding, identifying eligible properties, supporting residents and landlords through the application process, including helping to resolve any blockages, through to providing support and guidance for those who are ineligible for grants by signposting them to other funding streams.
An additional focus of this role will be on the promotion of retrofit funding schemes through the development of marketing materials and communications campaigns, including social media, as well as providing similar support across the wider Environment Team. The energy efficiency improvements and low carbon heating systems installed through these schemes will result in homes that are cheaper to heat, more comfortable to live in, and have less impact on the environment.
About you: The GMCA is seeking an individual with experience of running promotional campaigns, and developing marketing resources. Ideally, the GMCA is looking for someone that also has face-to-face customer engagement experience, conveying technical information in simple to understand language, and persuading residents on retrofitting their homes. A commitment to partnership working is essential, as you will work closely with government departments, local authorities, contractors, and a wide range of local partners.
Most importantly, we are looking for an individual with a passion for tackling climate change and fuel poverty, as this retrofit-focused role is an excellent opportunity to have a direct impact on these issues. The role requires significant knowledge of effective methods for engaging residents, including those who require additional assistance, and of housing retrofit. Candidates with transferable skills may be considered for formal training.
Locations
Resident Engagment Officer in Cheshire, Warrington employer: Greater Manchester Combined Authority
The Greater Manchester Combined Authority (GMCA) is an exceptional employer, offering a unique opportunity to make a tangible impact on climate change and fuel poverty through the Resident Engagement Officer role. With a strong commitment to employee development, a collaborative work culture, and the flexibility of remote working combined with community engagement, GMCA fosters an environment where staff can thrive while contributing to the ambitious goal of making Greater Manchester carbon neutral by 2038.
Contact Details:
Greater Manchester Combined Authority Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Resident Engagment Officer in Cheshire, Warrington
✨Tip Number 1
Get to know the company and its mission! Research GMCA's goals, especially around climate change and retrofitting. This will help you tailor your conversations and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Attend local events or webinars related to housing and sustainability. Connecting with people in the industry can lead to valuable insights and even job leads. Plus, it shows your commitment to the cause!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in marketing and customer engagement can directly benefit the Retrofit Team. Use clear, simple language to convey your ideas, just like you would when talking to residents.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. Don’t miss out on this opportunity!
We think you need these skills to ace Resident Engagment Officer in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Resident Engagement Officer role. Use keywords from the job description to show that you understand what we're looking for.
Show Your Passion:We want to see your enthusiasm for tackling climate change and fuel poverty. Share any relevant experiences or projects that demonstrate your commitment to these issues in your application.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Avoid jargon and make sure your ideas are easy to understand, especially when conveying technical information.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Greater Manchester Combined Authority
✨Know Your Retrofit Stuff
Make sure you brush up on the latest trends and technologies in housing retrofit. Understand the key goals of the Greater Manchester 5-year Environment Plan and be ready to discuss how your experience aligns with these objectives.
✨Show Off Your Engagement Skills
Prepare examples of your past experiences in customer engagement and promotional campaigns. Think about how you’ve successfully communicated complex information in a simple way, especially when persuading residents about retrofitting their homes.
✨Demonstrate Your Passion
Be ready to talk about why tackling climate change and fuel poverty matters to you. Share any personal stories or projects that highlight your commitment to these issues, as this will resonate well with the interviewers.
✨Get Familiar with the Team
Research the GMCA’s Retrofit Team and their recent projects. Knowing who you’ll be working with and what they’ve accomplished can help you tailor your responses and show that you’re genuinely interested in being part of their mission.
