At a Glance
- Tasks: Manage a diverse property portfolio and build strong client relationships.
- Company: Join a dynamic independent agency in the heart of London.
- Benefits: Competitive salary, flexible hours, team socials, and birthday off.
- Other info: Supportive team environment with opportunities for professional development.
- Why this job: Make a real impact in property management while growing your career.
- Qualifications: Experience in property management and knowledge of lettings legislation.
The predicted salary is between 39000 - 39000 £ per year.
We're looking for someone who is confident in front of clients and wants the responsibility of handling a portfolio, feeding back information articulately and enthusiastically. You'll be happy to attend client meetings, new business meetings and tenders, secure in your property management knowledge and committed to staying up to date. You'll also be keen to progress in a fun and friendly environment based in Soho and Bloomsbury, London.
About us
Greater London Properties was founded in 2003. We're an independent agent selling and letting homes across Soho, Covent Garden, Bloomsbury, Marylebone and Hyde Park, and we act for several large portfolio owners in Central London. We think renting in London should be straightforward and well looked after. That means being clear with people, doing what we say we'll do, and knowing our patch properly. Our four values shape how we work:
- Ambitious – we set high standards for our clients and ourselves
- Approachable – we're easy to deal with, for clients and for each other
- Accountable – we own our work and see it through
- Authentic – we're honest and consistent
The role
You'll look after a mix of properties: your share of an estate portfolio belonging to one of our key landlords, alongside homes owned by a range of private landlords. For every property you manage, you'll be the main point of contact and the person who knows the tenants and every open issue. Day to day, you'll keep homes in good order, keep tenants happy and keep landlords informed. We're looking for someone with real tenacity, who sees things through and wants to help move the team forward with our Head of Property Management.
Your portfolio and landlords
- Be the first call for your clients, building strong working relationships with the estate owner and their team, and with each of your private landlords
- Attend client meetings and give feedback to the portfolios in person, backed by regular, accurate updates and reports adapted to what each landlord needs
- Plan maintenance and improvement works across your properties, not just react to repairs
- Carry out regular inspections and report back on what you find
- Liaise with freeholders, block managing agents and on service charge matters
Maintenance
- Get quotes, instruct approved contractors and check their insurance and compliance
- Deal with urgent and emergency repairs quickly
- Sign off finished work against invoices and keep spend within the landlord's limits
Rent and money
- Collect rent and manage arrears, including agreeing payment plans and escalating when needed
- Work closely with our Financial Controller on rent, arrears and landlord payments
Compliance and licensing
- Keep every property compliant: gas safety, EICRs, EPCs, smoke and CO alarms, legionella risk assessments, deposit protection and Right to Rent
- Stay on top of HMO and selective licensing, with specialist support from Kamma and Propaly
- Serve notices correctly and on time
- Stay up to date with lettings legislation, including the Renters' Rights Act, and keep landlords ahead of what's changing
Tenancies
- Register deposits, manage check-outs and negotiate end-of-tenancy deductions and disputes
- Manage renewals and rent reviews in line with current legislation
- Notify utility companies and the local authority at changeovers
- Keep our property management system accurate and up to date
New business
- Go to new business meetings with the Head of Property Management
- Use your knowledge to help win new business
Innovation and ideas
Our property management department is growing, and we want people who'll help shape how it develops. If you've seen something work well elsewhere, we want to hear about it. We have already made a start. Our rent roll is moving to an automated system, with a landlord portal that makes life easier for landlords and the team. We also use specialist support from Kamma and Propaly to help us stay on top of property licensing. We're open to changing how we do things when there's a better way. That could be a process that saves time, a smarter use of technology, or a change that makes life easier for our tenants and landlords. You'll work with the Head of Property Management to spot these, suggest them and put them in place, and to make sure new systems stick.
About you
Experience
- Property management experience, and ready to expand your skills and learn how a landlord portfolio and estate operates
- Experience managing properties for a range of private landlords
- Full knowledge of planned and reactive maintenance and contractor management
- Full working knowledge of lettings legislation, compliance and licensing
- Confident using property management systems
- ARLA Propertymark qualified, or willing to work towards it
Skills and approach
- Tenacious: you stick with a problem until it's properly resolved
- Keen to put good systems in place and make them work harder for the team
- Ambitious to progress as the department grows
- Organised and thorough, with a good memory for properties, people and ongoing issues
- Articulate and client ready, comfortable in meetings and with landlords, tenants, contractors and colleagues
- Responsive and caring – you know every repair report is about someone's home
- Confident with numbers: rents, deposits, invoices and budgets
- A fair and confident negotiator, whether on renewals, deductions or contractor prices
- Proactive – you spot problems early and deal with them
- Calm under pressure and able to handle difficult conversations professionally
What we offer
You'll join a fantastic, supportive team where standards are high and good work is noticed. There's real room to grow as the department develops, and a path to progress for the right person. You'll also get:
- Regular team socials
- Team Member of the Month, with a spin of the prize wheel for the winner
- Your birthday off
- Flexibility over the Christmas period, so you only need to be in when you're needed
- Regular appraisals to make sure you're happy, supported and reaching your potential
- Private health care after two years with us
- Salary is variable pending experience
Property & Portfolio Manager in London employer: Greater London Properties
Greater London Properties fosters a collaborative work environment that emphasizes professional growth and development. Employees benefit from flexible working arrangements and are encouraged to stay informed about the latest industry trends and regulations. The company's commitment to high standards in property management makes it an attractive employer in the real estate sector.
StudySmarter Expert Advice🤫
We think this is how you could land Property & Portfolio Manager in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Greater London Properties.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Greater London Properties? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Greater London Properties's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property & Portfolio Manager in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property & Portfolio Manager role at Greater London Properties, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Greater London Properties
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Greater London Properties operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Greater London Properties. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Greater London Properties.
