At a Glance
- Tasks: Provide high-level admin support to the London Assembly’s Reform Group and manage correspondence.
- Company: Join the Greater London Authority, a diverse and inclusive workplace.
- Benefits: Enjoy hybrid working, competitive salary, 30 days leave, and more perks.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
- Why this job: Make a difference in local governance while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills, experience with high-profile individuals, and excellent research abilities.
The predicted salary is between 30000 - 40000 € per year.
About the role
The GLA is looking to recruit a Support Officer to provide a full range of high‑level administrative and secretarial support to members of the London Assembly’s Reform Group. You will be part of a small team of four people supporting the Group.
What you will do
- Drafting and coordinating casework responses.
- Coordinating diary appointments.
- Managing correspondence.
- Undertaking a range of business support tasks.
- Acting as the first key point of contact for Assembly Members both within the Greater London Authority and for constituents.
Who we are looking for
- Organised with strong communication skills and a close eye for detail.
- Ability to manage correspondence and casework support.
- Primary responsibility for diary coordination for assigned Assembly Members.
- Research skills across a range of areas to support casework responses or constituent/stakeholder meetings.
- Professional first point of contact for the Assembly Member, dealing with a wide range of internal and external people and organisations.
- Comfortable working in a fast‑paced environment and proactive approach.
Essential criteria
- Experience working directly with influential, high‑profile people in a pressured environment and dealing with confidential/sensitive issues.
- Successful track record in a similar role delivering effective administrative, diary and business support to leaders.
- Demonstrable research skills to quickly grasp information from a range of sources on a wide range of policy topics.
- Excellent verbal and written communication skills, experience of writing a range of documents for different audiences within short timescales.
Benefits
- Hybrid working up to three days a week in our offices and remotely.
- A competitive salary paid every four weeks.
- 30 days annual leave, interest‑free season ticket loan, interest‑free bicycle loan, and a career average pension scheme.
Equality, diversity and inclusion
London’s diversity is its biggest asset, and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from all backgrounds. We particularly encourage applications from Black, Asian, Minority ethnic candidates and disabled candidates who are underrepresented. We support flexible working arrangements and see this role as open to job share.
Support Officer employer: Greater London Authority
The Greater London Authority (GLA) is an exceptional employer, offering a dynamic work environment where you can make a meaningful impact while supporting the London Assembly’s Reform Group. With a commitment to equality, diversity, and inclusion, the GLA fosters a collaborative culture that values every voice, providing ample opportunities for professional growth and development. Enjoy the benefits of hybrid working, generous annual leave, and a supportive atmosphere that encourages flexible arrangements, making it an ideal place for those seeking rewarding employment in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the Greater London Authority. A friendly chat can open doors and give you insights that might just land you that Support Officer role.
✨Tip Number 2
Prepare for interviews by researching the London Assembly’s Reform Group. Know their recent projects and challenges. This shows you're genuinely interested and ready to contribute right from day one!
✨Tip Number 3
Practice your communication skills! Whether it’s drafting emails or coordinating appointments, being articulate and clear is key. Try role-playing with a friend to get comfortable with potential interview questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Support Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Support Officer role. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Communication Skills:Since strong communication is key for this role, ensure your written application is clear and concise. Don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Highlight Relevant Experience:Share specific examples from your past roles that demonstrate your ability to manage correspondence, coordinate diaries, and support high-profile individuals. This will help us see how you can hit the ground running.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Greater London Authority
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Support Officer role. Familiarise yourself with the responsibilities like drafting casework responses and managing correspondence. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since the job requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed diaries or coordinated appointments. Be ready to discuss how you prioritise tasks in a fast-paced environment, as this will demonstrate your suitability for the role.
✨Brush Up on Your Research Skills
The role involves research across various policy topics, so be prepared to showcase your ability to quickly gather and summarise information. You might even want to bring a few examples of your research work to the interview to illustrate your skills.
✨Practice Your Communication Style
As a first point of contact for Assembly Members, excellent communication is key. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend to refine your verbal and written communication skills, ensuring you can adapt your style for different audiences.
