Senior Delivery Manager: Health and Care Systems and Accountability

Communities & Skills Collaborative, open, inclusive and fair - we work with and through partners to ensure Londoners can shape healthy, empowered and productive lives. Communities and Skills is led by Executive Director, Tunde Olayinka and comprises the Health, Performance, Collaboration and Coordination, Skills and Employment, Social and Economic Inclusion, and Young Londoners and Communities Units.

About The Team

This role sits within a small, friendly health and care partnerships sub-team within the Health Unit.

About The Role

At the Greater London Authority (GLA), we know that good health is shaped not just by healthcare, but by systems, communities and leadership. We’re looking for an experienced and politically astute policy and delivery professional to help drive forward the Mayor’s vision for a healthier, more equal London — by working hand in hand with the health and care system to shape real change. The new role is an exciting opportunity to lead key areas of our health and care partnerships work. You’ll play a central role in delivering the Mayor’s priorities — from shaping how the GLA works with the NHS and local partners, to driving forward work on NHS reforms, and London’s broader health inequalities agenda. You’ll co‑lead the GLA’s engagement with London’s Integrated Care Boards (ICBs), supporting the Mayor’s representatives and helping align health and care commissioning with Mayoral priorities. A key objective is to improve health outcomes, reduce inequalities and ensure that health and care systems support the needs of London’s diverse communities. You’ll work with senior leaders across health, local government and the community sector. Success in these roles depends on your ability to build trust, spot policy and delivery opportunities, and respond with agility to emerging priorities — often in fast-moving or politically sensitive contexts. You’ll have strong leadership skills and be able to work strategically across organisations and sectors. You’ll drive delivery and bring an astute policy brain and collaborative spirit to complex challenges. You’ll also be agile, flexible and operate well under pressure.

What Your Day Will Look Like

• Providing strategic policy, briefing, and action‑tracking support to Mayoral representatives serving on Integrated Care Boards
• Managing programme delivery, milestones, risks, and performance for the GLA’s ICB engagement work
• Building and managing partnerships across the NHS, local authorities and voluntary sector organisations
• Leading on policy surveillance and supporting mayoral policy interests in the devolution of health policy and responsibilities from national to regional and local government for London. This may include holding policy oversight of NHS reforms, the wider English devolution agenda and any proposals for future changes to the GLA legislation.

Skills, Knowledge And Experience

To be considered for the role you must meet the following essential criteria:

Technical Skills

• A relevant degree or equivalent professional qualification or ability to demonstrate an equivalent level of knowledge and skills gained through experience.
• A background of working in or with the NHS and wider health and care system – with demonstrable experience of London’s health and care landscape, and the outcomes of reforms.
• Experience of working with, or alongside, the public and private sector and a good understanding of the differences in their perspectives and values.
• Experience of project and programme management and reporting, of options appraisal and managing budgets.
• An understanding of the health inequalities agenda, including the wider public health and social context.

Competencies

• Building and managing relationships (level 3)
• Communicating and influencing (level 3)
• Strategic thinking (level 3)
• Planning and organising (level 3)
• Responding to pressure and change (level 3)

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework. For this role all competencies are at level 3.

If you are interested in this role but do not have a background of working in or with the NHS and wider health and care system or demonstrable experience of London’s health and care landscape and the outcomes of reforms, you may wish to consider applying for a similar role we are advertising in the health and care partnerships team at the same grade that does not require this specific experience.

We may close this advert early if we receive a high volume of suitable applications.

Assessment process

Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you’ll be invited to an interview. The interview will be week commencing 2 or 9 November.

Equality, diversity and inclusion

London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.

Benefits

• Hybrid working up to 3 days a week in our offices and remotely depending on their role.
• Good salary package, paid every four weeks, providing frequent salary payments.
• 30 days’ annual leave.
• Interest free season ticket loan.
• Interest free bicycle loan.
• Career average pension scheme.

Additional Information

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.

More Support

If you have a disability which makes submitting an online application form difficult, please contact [email protected]. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Charlotte Hall would be happy to speak to you. Please contact her at [email protected]. If you have any questions about the recruitment process, contact the [email protected] who support the GLA with recruitment.

This role DOES NOT meet the criteria for sponsorship for external candidates. It may meet the criteria for sponsorship for some internal candidates, in limited circumstances. Please contact the hiring manager if you wish to discuss this further.