Programme and Performance Manager (Housing and Land)

The Housing and Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities. Working closely with boroughs and partners, we manage the Mayor’s housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration.

The Operational Policy and Performance Team is part of the Investment and Operations Unit in the Housing and Land directorate, led by Dan Maton as Assistant Director Investment and Operations. Operational Policy and Performance works across the full breadth of Housing and Land’s work. It is a truly collaborative, multi‑disciplinary team working with our delivery teams, programmes teams and policy team to support and enable everyone in the directorate to deliver effectively, consistently and within our GLA governance procedures.

The role of Programme and Performance Manager will involve working with our delivery teams, programmes teams and policy team to support and enable everyone in the directorate to deliver effectively, consistently, and within GLA governance procedures. We are looking for someone with the ability to work across multiple programmes and portfolios, leading and co‑ordinating the delivery of effective communications and programme management. The role requires a can‑do attitude providing leadership across a range of functions in the directorate.

Key Areas Of Responsibility Include:

• Undertake key programme management activities on behalf of the directorate, ensuring appropriate governance procedures are implemented to support effective programme delivery and decision making.
• Drive a culture of best practice and continuous improvement, ensuring robust programme management processes are implemented, and reviewing and evaluating as appropriate.
• Provide guidance and support to colleagues and delivery teams across the directorate in relation to governance, programme, and performance management.
• Lead on the co‑ordination and implementation of the decisions pipeline and processes on behalf of Housing and Land.
• Provide programme management support to the directorate’s EDI programme, working with colleagues to monitor progress against actions and KPIs.
• Lead on the management and oversight of a range directorate‑wide initiatives.
• Support the monitoring of programme and portfolio‑level risks and issues, ensuring robust risk management approaches are in place.
• Support with directorate management and monitoring of expenditure against programme and project budgets.
• Co‑ordinate and analyse large volumes of programme data, using tools such as MS Excel, Power BI and Asana as required.

What your day will look like:

• Co‑ordinating information and analysis to enable effective programme management on multiple programmes and portfolios.
• Driving effective programme and performance management across the directorate by enabling effective collaboration and integration across multiple teams and units.
• Driving delivery and providing assurance to increase performance by tracking programme progress against targets, budgets, milestones, and KPIs.
• Providing ad‑hoc support to project leads and other stakeholders with regards to programme and performance related queries.
• Tracking financial performance against budgets.
• Ongoing implementation and running of directorate‑wide initiatives and processes including governance and decision‑making processes.

Skills, Knowledge And Experience:

To be considered for the role you must meet the following essential criteria:

• Experience of working with large investment programmes or similar, with evidence of using strategic and analytical skills to support project, programme and portfolio delivery, including using performance management frameworks to implement and monitor successful delivery.
• Proficient in the use of IT systems including advanced experience of using tools such as MS Excel, Power BI, Asana or other equivalent data analysis and project management tools.
• Thorough knowledge of project, programme and portfolio management techniques, including financial analysis, risk management and evaluation.

Behavioural competencies:

• Problem Solving: Analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions.
• Research and Analysis: Gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits.
• Planning and Organising: Thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.
• Communicating and Influencing: Presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us.

How to apply:

If you would like to apply for the role you will need to submit the following:

• Up to date CV
• Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.

Benefits:

GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.

Equality, diversity and inclusion: London’s diversity is its biggest asset, and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.