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- Tasks: Lead the design and prototyping of user interfaces for engaging digital products.
- Company: Join the GLA's User Centred Design team, focused on improving data accessibility for London.
- Benefits: Enjoy hybrid working, 30 days annual leave, and a range of attractive perks.
- Why this job: Make a real impact on London's data ecosystem while working in an inclusive environment.
- Qualifications: Expertise in user interface design, strong communication skills, and experience with agile practices required.
- Other info: This role supports flexible working arrangements and encourages applications from diverse backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
The Corporate Resources and Business Improvement directorate is responsible for the People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all shared services across the GLA Group.
This role sits within the User Centred Design team, focusing on the Data for London programme. The UCD team brings together specialisms including digital engagement, service design, user research, business analysis, digital performance analysis, content design and interaction design, working towards making all products and services inclusive, accessible and user-centric.
The Data for London team is working to improve the flow and usage of data to serve citizens, solve city challenges, and promote productivity. This includes delivering a rebuild of the London Datastore, which serves 2 million users and contains 18,000 data files. The next phase will focus on designing products that simplify data sharing and access management.
The Interaction Designer will lead on the design and prototyping of user interfaces that align with user needs and business requirements, creating engaging and intuitive user experiences for digital products. This may involve creating prototypes for new or improved digital products and content across various channels managed by the Digital Experience Unit or other business units within the GLA.
Principal accountabilities:
- Design prototypes for new services or improvements to existing services, using strong visual design skills to gather immediate user feedback.
- Set design direction and embed good practice within teams across the GLA, building on existing and establishing new pattern libraries.
- Collaborate with GLA UCD, product, and delivery teams to ensure user stories are turned into functional and engaging designs.
- Advocate for user needs throughout the design process, ensuring solutions are accessible and inclusive.
Technical requirements/experience/qualifications:
- Expertise in designing and testing complex user interfaces, using advanced prototyping techniques.
- Skilled in using data, research, and testing feedback to drive informed, user-centred design decisions.
- Strong communicator with the ability to manage and influence senior stakeholders.
- Expert knowledge in accessible and inclusive design principles.
- Experienced in agile working practices.
- Familiar with design systems and experience designing government or similar products.
Behavioural Competencies:
- Communicating and Influencing: Presenting information clearly and convincingly.
- Problem Solving: Analysing situations from various viewpoints to find creative solutions.
- Stakeholder Focus: Consulting with and understanding the needs of those impacted by our work.
- Research and Analysis: Gathering intelligence from varied sources and drawing practical conclusions.
- Responding to Pressure and Change: Adapting positively to sustain performance when situations change.
This role is based at London Fire Brigade’s Head Office (Union Street SE1 0LL). GLA staff are hybrid working up to 3 days a week in offices and remotely depending on their role.
How to apply: Submit an up-to-date CV and a personal statement addressing the essential criteria outlined above.
Benefits: GLA staff enjoy a good salary package, 30 days’ annual leave, interest-free season ticket loan, and a career average pension scheme.
We welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability, and particularly encourage applications from underrepresented groups.
Contact Detail:
Greater London Authority (GLA) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interaction Designer
✨Tip Number 1
Familiarise yourself with the Data for London programme and its objectives. Understanding how your role as an Interaction Designer will contribute to improving data accessibility and user experience will help you articulate your vision during interviews.
✨Tip Number 2
Showcase your experience in user-centred design by preparing examples of past projects where you've successfully created engaging user interfaces. Be ready to discuss your design process and how you incorporated user feedback.
✨Tip Number 3
Network with professionals in the User Centred Design field, especially those involved with public sector projects. Engaging with these individuals can provide insights into the GLA's culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare to discuss your knowledge of accessible and inclusive design principles. Given the emphasis on inclusivity in this role, being able to demonstrate your commitment to these values will set you apart from other candidates.
We think you need these skills to ace Interaction Designer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Interaction Designer position. Tailor your application to highlight how your skills and experiences align with the specific needs of the role.
Craft a Compelling Personal Statement: Your personal statement should clearly address the essential criteria outlined in the job description. Use specific examples from your past work to demonstrate your expertise in designing user interfaces and your ability to advocate for user needs.
Showcase Your Design Skills: Include links or references to your portfolio that showcase your design work, particularly any projects that involved complex user interfaces or data-driven design. Highlight your experience with prototyping and user testing.
Follow Application Guidelines: Ensure your CV and personal statement are formatted correctly and adhere to the specified file size limits. Save your documents with the job reference number as part of the naming convention to avoid any issues during submission.
How to prepare for a job interview at Greater London Authority (GLA)
✨Showcase Your Prototyping Skills
As an Interaction Designer, you'll need to demonstrate your expertise in designing and testing complex user interfaces. Bring examples of your previous work, especially prototypes that highlight your advanced prototyping techniques. Be prepared to discuss how you validated and refined these designs based on user feedback.
✨Communicate Clearly with Stakeholders
Strong communication is key in this role. Practice articulating your design decisions and how they align with user needs and business requirements. Be ready to explain how you've influenced senior stakeholders in past projects and how you can encourage collaboration within teams.
✨Emphasise User-Centred Design
Make sure to advocate for user needs throughout the interview. Discuss your experience with accessible and inclusive design principles, and provide examples of how you've ensured that your products are usable for all users. This will show your commitment to creating engaging and intuitive user experiences.
✨Prepare for Agile Discussions
Since the role involves working in agile environments, be ready to discuss your experience with iterative feedback and adapting designs based on user and business needs. Share specific examples of how you've prioritised tasks and collaborated with product professionals to refine your designs.