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- Tasks: Provide top-notch technical support and resolve customer issues in a fast-paced environment.
- Company: Dynamic financial services company based in Stockport with a focus on customer success.
- Benefits: Excellent salary, uncapped commission, and flexible working hours including weekends.
- Why this job: Join a thriving team and make a real difference in customer satisfaction.
- Qualifications: Experience in customer service and strong IT skills are essential.
- Other info: Great opportunities for career development and growth.
The predicted salary is between 30000 - 42000 £ per year.
A dynamic financial services company in Stockport is seeking a Customer Service Advisor to provide technical support and resolve customer issues. The ideal candidate should have experience in customer service, strong IT skills, and the ability to thrive in a fast-paced environment.
This role offers excellent salary, commission, and opportunities for career development. Flexible working hours including weekends are required.
Customer Success — Remote Weekends, Uncapped Commission in Stockport employer: Greater Giving, Inc.
Contact Detail:
Greater Giving, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success — Remote Weekends, Uncapped Commission in Stockport
✨Tip Number 1
Network like a pro! Reach out to people in the financial services industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common customer service scenarios and think about how you'd handle them. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 3
Show off your tech skills! Since this role requires strong IT abilities, be ready to discuss any relevant software or tools you've used. Highlighting your tech-savviness can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy to submit your application and keep track of your progress. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Customer Success — Remote Weekends, Uncapped Commission in Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and IT skills. We want to see how you’ve thrived in fast-paced environments, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Success role. Share your passion for helping customers and any relevant achievements.
Showcase Your Communication Skills: In customer service, communication is key. Make sure your application reflects your ability to communicate clearly and effectively. We love candidates who can convey their thoughts in a straightforward manner!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with uncapped commission!
How to prepare for a job interview at Greater Giving, Inc.
✨Know Your Customer Service Basics
Brush up on your customer service principles and be ready to discuss how you've handled challenging situations in the past. Think of specific examples that showcase your problem-solving skills and ability to provide technical support.
✨Show Off Your IT Skills
Since strong IT skills are a must for this role, prepare to talk about your technical expertise. Be ready to explain how you've used technology to enhance customer experiences or resolve issues efficiently.
✨Embrace the Fast-Paced Environment
This company thrives in a dynamic setting, so demonstrate your ability to adapt quickly. Share experiences where you successfully managed multiple tasks or dealt with high-pressure situations while maintaining excellent customer service.
✨Flexibility is Key
With flexible working hours, including weekends, it's important to express your willingness to work during these times. Highlight any previous experience you have with flexible schedules and how it has positively impacted your performance.
